Movers arrived with pickup and cargo trailer instead of body job
Background: We moved summer 2020 and I hesitated leaving the honest review because they knew where I lived. Being home alone much of the time I didn't want to draw any unsafe, undue attention to myself. We move to a new home next week Friday, April 28 so now I feel safe enough to submit this.
My husband is a professional driver (he's owned & driven all sizes of trucks with trailers his whole life) & he hired Albert Strong Movers over the phone in spring 2020 stating we needed a body job for the move from Edmonton to Spruce Grove. Alberta Strong would provide the body job and movers. They arrived on moving day with a crew cab pick up and a cargo trailer. I was alone for the move & it was too late to arrange another mover.
These are my issues:
1) the cargo trailer wasn't big enough to do the move in 1 trip
2) The cargo trailer was dirty.
3) I paid the hourly rate for 3 trips to the new house while the movers sat in the passenger seats.
4) the movers broke a lazy boy chair while trying to remove the back.
5) 1/3 of my stuff didn't get moved because I'd run out of the cash I'd budgeted for the move based on a body job doing it in 1 trip.
My husband is a professional driver (he's owned & driven all sizes of trucks with trailers his whole life) & he hired Albert Strong Movers over the phone in spring 2020 stating we needed a body job for the move from Edmonton to Spruce Grove. Alberta Strong would provide the body job and movers. They arrived on moving day with a crew cab pick up and a cargo trailer. I was alone for the move & it was too late to arrange another mover.
These are my issues:
1) the cargo trailer wasn't big enough to do the move in 1 trip
2) The cargo trailer was dirty.
3) I paid the hourly rate for 3 trips to the new house while the movers sat in the passenger seats.
4) the movers broke a lazy boy chair while trying to remove the back.
5) 1/3 of my stuff didn't get moved because I'd run out of the cash I'd budgeted for the move based on a body job doing it in 1 trip.