Alberty's Drugs

I received the letter describing the complaint made by a patient of Alberty DrugsThis complaint was made on 4/23/with the ID ***Unfortunately, Alberty Drugs is unable to comment on specific patient interaction due to HIPPA LawsHowever, Alberty Drugs truly strives to provide the
highest level of service to every patientOur pharmacy has seen tremendous growth in the past 2years because of our serviceEach pharmacist has to follow state laws and make judgments for the safety of each patient, even at the dismay of a patientIt is a pharmacist's duty to make sure medication is not misused or utilized incorrectlyWhen Alberty Drugs is unable to help a patient, we will always refer them to a nearby pharmacyWe regret when any patient feels they were not treated correctlyHowever, every decision at Alberty Drugs is made with each patient's best interest at heartEvery situation is reviewed personally and changes are made when needed to ensure our patients receive the highest level of carePlease reach out to me directly with any questions or concernsI can be reached at ###-###-####Sincerely, Kevin Casey Owner Alberty Drugs