Alberty's Drugs

I received the letter describing the complaint made by a patient of Alberty Drugs. This complaint was made on 4/23/2016 with the ID [redacted]. Unfortunately, Alberty Drugs is unable to comment on specific patient interaction due to HIPPA Laws. However, Alberty Drugs truly strives to provide the...

highest level of service to every patient. Our pharmacy has seen tremendous growth in the past 2years because of our service. Each pharmacist has to follow state laws and make judgments for the safety of each patient, even at the dismay of a patient. It is a pharmacist's duty to make sure medication is not misused or utilized incorrectly. When Alberty Drugs is unable to help a patient, we will always refer them to a nearby pharmacy. We regret when any patient feels they were not treated correctly. However, every decision at Alberty Drugs is made with each patient's best interest at heart. Every situation is reviewed personally and changes are made when needed to ensure our patients receive the highest level of care. Please reach out to me directly with any questions or concerns. I can be reached at ###-###-####. Sincerely, Kevin Casey Owner Alberty Drugs