Albuquerque Hypnotherapy

Initial Business Response / [redacted] (1000, 8, 2015/11/25) */ I called [redacted] and discussed their concerns and reached a solution to their satisfactionThey would return the part and we will remove the charges for the service call on 9/29/We will follow up with our staff involved and share their comments and suggestions for improving customer communicationsThey also agreed to remove the original complaintSo [redacted] should expect to hear from themIf you have any questions, please call me at [redacted] M-F Sincerely, Doug [redacted] , President Metro Garage Door Co Initial Consumer Rebuttal / [redacted] (2000, 10, 2015/11/30) */ My wife spoke to the owner of Metro Garage Door Coand we agreed to resolve the issueHis name is Doug [redacted] He sent us a letter I do appreciate having the Revdex.com around to referee disputesToo many businesses think their "procedures" are the final say in customer relationsThe customer's satisfaction is beside the pointSad but trueThanks for your help [redacted]

Initial Business Response /* (1000, 8, 2015/11/25) */
I called [redacted] and discussed their concerns and reached a solution to their satisfaction. They would return the part and we will remove the charges for the service call on 9/29/15. We will follow up with our staff involved and share...

their comments and suggestions for improving customer communications. They also agreed to remove the original complaint. So [redacted] should expect to hear from them. If you have any questions, please call me at [redacted] M-F.
Sincerely,
Doug [redacted],
President Metro Garage Door Co.
Initial Consumer Rebuttal /* (2000, 10, 2015/11/30) */
My wife spoke to the owner of Metro Garage Door Co. and we agreed to resolve the issue. His name is Doug [redacted]. He sent us a letter.
I do appreciate having the Revdex.com around to referee disputes. Too many businesses think their "procedures" are the final say in customer relations. The customer's satisfaction is beside the point. Sad but true. Thanks for your help.
[redacted]