Aldaco Air

Called ALDACO AIR in April of 2016 because my A/C wasn’t working and agreed to a replacement unit at a cost of $3K with 10 year warranty. Unit was paid for and installed. I was happy with it. Then in February 2017 I was trying to use heat and could not get it to work so called them and they sent out a technician. He told me my thermostat was not working and installed another one for $100 but would not cover the unit under warranty because I had not installed a filter. The filter goes on the outside and should have been installed when the unit was replaced, but I was never notified that it needed a filter in it and shown where the filter was to be put in it. After he left I tried to use the A/C again to test it and it would not work so I called ALDACO but while I was waiting I called another A/C technician to see if I could get another opinion of why it did not work. When the ALDACO technician arrived he found out I was on the phone with another A/C guy and he got upset and left saying don’t call them again for any problems. I have since called another company out to figure out what was wrong because I had lost confidence in ALDACO to solve my problem without incurring new ones. The technician from the other company had to again replace the thermostat (because it was the wrong type) and he could not get it working. He investigated further and found the unit was wired wrong when installed and that cost me another $150. I am not happy that when my unit was first installed by ALDACO they did not have the foresight to check that it worked properly to begin with, subjected me to possible warranty voiding due to no filter and not showing me where it was to be installed, wiring the unit incorrectly forcing me to spend an additional $250 due to their carelessness or the inexperience of the installer.

Terrible. He acted drunk and broke my airconditioning. Then he left and quit the job. Mean while I don't have any air conditioning. He was completely rude to my wife and spoke to her like a drunken sailer. Don't use.