Alden Hotel Reviews (1)
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Alden Hotel Rating
Address: 10112 USA Today Way, Miramar, Florida, United States, 33025-3903
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Address: 10112 USA Today Way, Miramar, Florida, United States, 33025-3903
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As a customer, I did not receive the service nor merchandise conformed to the description I was given when making the original booking at the Alden Hotel located on *** *** *** Miami Beach, FL This was the worst hospitality experience of my life causing physical damage on my body from nails inside the uncleaned hotel room?s floor of which was hideous, dirty, repulsive, insanitary, unhygienic, contaminated, filthy and damp, with defective bathroom amenities to say the least - a complete disaster of a hotel roomI have evidence showing the dirty nails I photographed from my mobile device from this unsafe and unmistakably hazardous hotel having traveled from out-of-state, fatigued, and completely exhausted
The GM of the hotel was shockingly negligent and surprisingly ignorant, rejecting every single phone call I made to his number listed on his business card, as well as other locations he worked in, in order to track him downThe staff at the front desk of the Alden Hotel