I spoke with *** *** on 2/and reviewed the experiences with our dealership. We came to a satisfactory conclusion. *** ***Customer Experience ManagerAlderman’s Chevrolet Buick GMCRutland, Vermont*** ***
Revdex.com:
I have reviewed the response submitted by the business and have determined that the response does not satisfy or resolve my issues and/or concerns in reference to complaint # ***Please add your rejection comments belowRegards,
*** ***
***,I would be happy to personally review your entire experience with youWe would also like to address any concerns that you presently have with the ***I have quite a bit of availability next week, but will be out of town for days after that.Please let me know what day and time works best
for you.Thank you,*** ***General ManagerAlderman's Chevrolet *** GMC
The frustration experienced by Mr*** came about while we were attempting to improve our price communications with customers through our websiteI was personally involved in this process which was an effort to transition from showing only the rebates that nearly everyone qualifies for, to
showing all of the possible rebates that someone could qualify forI personally spoke with Mr*** and offered my apologies, an explanation of what we were trying to accomplish, and listened to his perspectiveAs a result of that conversation, we have made some changes which we believe were positive.We object to and deny that we engaged in any unfair advertising or deceptive practicesAll of the incentives were fully disclosed as well as language with respect to errors, omissions, and typographical errorsThis is not to say that Mr*** was not justified in his frustrationIn fact we have made some accommodations and he has since purchased a vehicle from us
I spoke with *** *** on 2/and reviewed the experiences with our dealership. We came to a satisfactory conclusion. *** ***Customer Experience ManagerAlderman’s Chevrolet Buick GMCRutland, Vermont*** ***
Revdex.com:
I have reviewed the response submitted by the business and have determined that the response does not satisfy or resolve my issues and/or concerns in reference to complaint # ***Please add your rejection comments belowRegards,
*** ***
***,I would be happy to personally review your entire experience with youWe would also like to address any concerns that you presently have with the ***I have quite a bit of availability next week, but will be out of town for days after that.Please let me know what day and time works best
for you.Thank you,*** ***General ManagerAlderman's Chevrolet *** GMC
The frustration experienced by Mr*** came about while we were attempting to improve our price communications with customers through our websiteI was personally involved in this process which was an effort to transition from showing only the rebates that nearly everyone qualifies for, to
showing all of the possible rebates that someone could qualify forI personally spoke with Mr*** and offered my apologies, an explanation of what we were trying to accomplish, and listened to his perspectiveAs a result of that conversation, we have made some changes which we believe were positive.We object to and deny that we engaged in any unfair advertising or deceptive practicesAll of the incentives were fully disclosed as well as language with respect to errors, omissions, and typographical errorsThis is not to say that Mr*** was not justified in his frustrationIn fact we have made some accommodations and he has since purchased a vehicle from us