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Aldin Reviews (6)

This company has fraudulently charged my credit card months after the original transaction Luckily I have kept all my emails with them as proof My original shipment was a business to business but the next day before any transactions occurred it changed from residential to business I emailed them and they charged me $additional I agreed to this and finally received the item months later I see they charged me $out of nowhere Others have had similar experiences It doesn't make a difference to me if you deal with this ripoff company but be warned They will rip you off This is not right I contacted my credit card company and even provided them with proof They reversed the charges I will never do business with them AGAIN!

My company has had a negative experience doing business with Aldin IncWe were confronted with ignorance of the company's own oversights and our demands to somehow compensate for the unforeseen expenses that we had to incur as a result of carrying our a transaction with Aldin IncA driver of the company neglected pain attention to the bill of lading in which the exact number of items to be picked up was stated, which led to incomplete overseas shipment of oderNow our company has to manage an additional trans-ocean shipment to ship the missing itemsRepresentatives of Aldin Increfuse to see their mistake in this regard

I am here to share my negative experience of doing business with this companyProblem has not been settled and I am not sure if the company will realize that the problem arouse out of negligence of its personnel, but I would recommend anyone reading this review stay away from having anything to do with this irresponsible business For incomplete shipment of ordered goods the company charged the full amount and refuses to complete the shipment unless just as much money is paidDriver's oversight that led to incomplete shipment is countered by the company by references to errors in accompanying documents

I rarely write reviews unless I have completely looked at what has happened and determined there was a large scale scam or a company has went above and beyond to do something good Aldin Inc used the subname "1st class shipping" on u-ship to slightly cover the fact that they have terrible reviews in general under the Aldin Inc name Long story short: with many phone calls and headaches about unanswered charges to deal with a simple shipment they agreed that I was correct and that they would cover charges they incurred doing a poor job lining up a sub-shipping company " [redacted] freight" then they charged my credit card a random $without calling or sending confirmation or anything I called my credit card company who called their voice automated number that the credit card company has on file - dead end I gave credit card company a number I found on the internet for them credit card lady setup a way call and told them the charge was being questioned once aldin / 1st class realized money might be taken from them they acted as if they would look into the charge No interest in finding out what happened to a frusterated customer until their money could be taken away As a final note of frustration, our company is in excellent standing for credit so I will happily have the charge disputed unlike some people who are scared their credit history will be negatively impacted I hope this company will go out of business so that less people will be negatively impacted by their charges and terrible customer service

Initial Business Response / [redacted] (1000, 8, 2015/05/15) */ [redacted] contracted our shipping services via an on-line web serviceWe are a 3PL shipping broker that works with National and Regional LTL (Less than a Truckload) Carriers to move our customer's commodities In order to "quote" the rate of the shipment Mr [redacted] agreed to provide size, weight, and accurate description of shipmentThroughout entire quote process we informed Mr [redacted] that if any information regarding his shipment is or inaccurate or if the Freight Carrier is required to provide additional services that were not on the original quote then he would be responsible for those new charges accessed by the Freight CarrierStated in both our Terms and Conditions and in our Credit Card Authorization Contract we clearly state that any inaccurate, or information, or if additional accessorial services are required by the Freight Carrier that the Mr [redacted] is responsible for those chargesMr [redacted] did sign this contractAttached is supporting documentation that shows that Mr [redacted] was accessed additional charges for inaccurate weight and limited accessMr [redacted] stated his shipment to weigh 900lbs but the Freight Carrier re-weighed the shipment to lbs, a 38% increaseCarriers "rate" a shipment by weightThis is the reason that Mr [redacted] was accessed additional charges for his shipmentWe communicated with him numerous times via email and phone to explain the charges and gave him the opportunity to dispute the Carriers findings with legitimate documentation regarding his claimHe never provided any documentation

Initial Business Response / [redacted] (1000, 8, 2015/05/15) */ [redacted] contracted our shipping services via an on-line web serviceWe are a 3PL shipping broker that works with National and Regional LTL (Less than a Truckload) Carriers to move our customer's commodities In order to "quote" the rate of the shipment Mr [redacted] agreed to provide size, weight, and accurate description of shipmentThroughout entire quote process we informed Mr [redacted] that if any information regarding his shipment is or inaccurate or if the Freight Carrier is required to provide additional services that were not on the original quote then he would be responsible for those new charges accessed by the Freight CarrierStated in both our Terms and Conditions and in our Credit Card Authorization Contract we clearly state that any inaccurate, or information, or if additional accessorial services are required by the Freight Carrier that the Mr [redacted] is responsible for those chargesMr [redacted] did sign this contractAttached is supporting documentation that shows that Mr [redacted] was accessed additional charges for inaccurate weight and limited accessMr [redacted] stated his shipment to weigh 900lbs but the Freight Carrier re-weighed the shipment to lbs, a 38% increaseCarriers "rate" a shipment by weightThis is the reason that Mr [redacted] was accessed additional charges for his shipmentWe communicated with him numerous times via email and phone to explain the charges and gave him the opportunity to dispute the Carriers findings with legitimate documentation regarding his claimHe never provided any documentation

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