ALDO Accessories

Midas came highly recommended from a friendOur crew was fantastic! They were friendly, wrapped everything, were careful with fragile items, and were patient as I decided where to place furniture and boxesCurtis, Tad, and Jovan worked quickly and efficientlyNot one broken itemVery professional and very hard workers

I can't say enough good things about Midas Moving.....I am a recent widow with two small children and had to move to a smaller house, that in itself was so stressing Colleen was great, "held my hand" through the entire process" and explained everything to me When Ryan and Jeff arrived, they were very professional, courteous, and helpful The move was done with so smoothly that I wasn't even stressedThe were very efficient and was done quickly With small children under foot they were greatThe rates for the move were very reasonable and I HIGHLY recommend this company for all your moving needs! Big or small

I hired them to pack and wrap belongings of mine that we're going to be moved into a storage facility and they failed to wrap some pictures and a wall clock which ended up getting damaged by them

Midas moving is a great company We requested this company to take care of a local move The packed us up, on time and completeThe loaded us up, on time and complete, a two story home done in 3-1/hrsThey loaded and verified everything, great jobWe originally scheduled a delivery time at 7am The seller [the house we were moving into] had a difficult transition and Midas rescheduled the delivery This was not the end Once at our move in location they took care of me, Midas is the best, period

Review: I went into the Aldo store to place an order for two purses that I wanted to purchase (order in store for free shipping). Please note that I have done this purchase process several times in the past. I had written down the purses name, colors, and prices to speed up the ordering process. However, this time I did not receive my complete order in the mail. By calling customer service I learned that my order was done as one purchase and one order (meaning I left the store with one item). The customer service rep was very little help and just suggested that I return to the store to solve the matter. I am very disappointed because I have been shopping with Aldo for years and love there shoes and purses. Now I have been charged for two items and I have only recieved one.Desired Settlement: I would like the item I purchased and something for the inconvenience. This was an item intended for a birthday gift that I now will not have.

Consumer

Response:

[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]

I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.

Yes, I was contacted by the regional director of Aldo. She simply apologized for the mistake and they shipped my item that should have arrived days before her call. However, I order this item as a birthday gift for someone because it was suppose to arrive in a certain time frame. That time had long passes and they offered nothing for the mistake or inconvenience that I was caused to do there workers mistake. She did not even offer the upgraded shipping. She admitted that it was a mistake on there end and that she would sent it out (standard shipping).