This issue is currently being addressed by having the work redone to the customer's satisfaction. We acknowledge the work was not done properly and Finecraft concluded to have it redone. The customer is satisfied with this decision.
[A default letter is provided here which indicates your...
acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Regards,
[redacted]
This issue is currently being addressed by having the work redone to the customer's satisfaction. We acknowledge the work was not done properly and Finecraft concluded to have it redone. The customer is satisfied with this decision.
[A default letter is provided here which indicates your...
acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Regards,
[redacted]