Aldous & Associates, PLLC Reviews (79)
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Aldous & Associates, PLLC Rating
Address: PO Box 171374, Holladay, Utah, United States, 84117-1374
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Complaint: [redacted]
I am rejecting this response because: I have email proof from Vasa that they were notified back in June 2016 that this account needed to be canceled.
Sincerely,
[redacted]
Complaint: [redacted]
I am rejecting this response because:I have already disclosed that I...
have an attorney who has already been actively reaching out to them. The problem is that they are not responding to them at all which is dragging the process along. I need them to either stop attempting to collect the debt and send a letter stating so or they need to communicate with my attorney.
Sincerely,
[redacted]
Complaint: [redacted]
I am rejecting this response because: The general manager at Gold's gym Nori R[redacted] indicated he would take care of this matter since it had been an automatic payment monthly to Gold's gym. American Express indicated that Gold's gym could continue to charge the monthly payment and it appears to be Gold's gym error. Gold's indicated that they had cleared this matter up and resolved it with this firm and my account. To simply note that I was called several times is not acceptable when clearly the first letter received I responded to by attempting to correct the matter immediately with Gold's who did not recognize this business intially. This firm needs to re confirm with Gold's that this matter is NOT resolved and to cease threatening my credit.
Sincerely,
[redacted]
Diamond Wireless, the original credtor, advised our office to remove this...
file from collections. Upon review, they placed the file with our office in error. It is now removed and closed out of our office.This file was not yet reported on credit, and because the file is closed, it will not be reported on credit.We apologize for inconveniences stemming from this process.Sincerely, Aldous & Associates
Ms [redacted], According to our records we spoke with you twice 8.24.2015. After that we attempted to contact you via telephone two times and again via Letter US mail. [redacted] has elected to retain our services and they assigned the past due balance to our office. The amount owing...
at this time is $390.00. Once that amount is paid, your file will be resolved and reflected in good standing with the credit bureau. We apologize for any inconvenience or miscommunication. Sincerely, Aldous & Associates
Our records show that you went into an A Wireless (RETAILER) store and signed 2 contracts on 8/13/2015. One contract was with Verizon, which was a 2 year service agreement, and the other agreement, which is one we are calling to resolve today, was with (RETAILER) who is an authorized third...
party retailer for Verizon. (RETAILER) activated the line of service on your device. That device was given to you at a discounted rate in exchange for keeping that line of service activated with Verizon for at least 185 days. There was a breach of contract when that line of service was deactivated on 1/25/2016. Therefore, according to the agreement you signed with (RETAILER), you are responsible for paying an early termination fee to (RETAILER).
We need a copy of your proof and we would then need to verify your proof with VASA Fitness.Please send as soon as you can.
Upon review of the debt with the original creditor, Diamond Wireless they notified our office that the file was sent to us in error. At this time the file is deleted and removed. We apologize for any inconvenience.
We show Mr [redacted] contacted our office and made payment on his debt with A Wireless to resolve and settle balance.
We appreciate the consumer bringing his concerns to our attention.We have placed one outbound phone call TOTAL to this consumer at phone number ###-###-####. We left a voicemail.We have not spoken directly with this person or contacted any third parties.On file, there is not record of a...
cancellation in writing. Please provide proof of written cancellation, or the debt will continue to be assumed valid.Sincerely,Aldous & Associates
Complaint: [redacted]
I am rejecting this response because:The business reiterated that it refused to give me any information regarding who to submit information to in order to clear my name of this fraudulent charge. While they did offer to let me send them my evidence demonstrating that someone else signed me up under false pretenses, by the their own admission, any information that I give them is likely to be used in pursuit of the illegitimate debt that they are trying to collect. Since they declare themselves to be partial to their client (rightfully so), I cannot hand my evidence over to them because it would provide them with more detailed information of myself and allow them to further their attempts to contact me or ruin my credit...All I ask of them is a little bit of detail about how the dispute process works so that I may submit my evidence to an impartial party. They seem to have no interest in an honest resolution, but would seem to prefer I pay a debt that someone else incurred.
Sincerely,
[redacted]
Our records show that a copy of the original contract was sent to consumer via email [redacted] 7.14.2016. We are attempting to collect on this past due balance per the agreement provided to the consumer.
We appreciate your feedback regarding your experience with our collection office. Collections is a tricky business because generally it is not a positive message that one owes money. Please rest assured that because your file is paid it is not resolved with no further action needed by...
you. Best,
We never threatened that consumer could go to jail. That is completely false. The phone calls are recorded.We did look into this matter with the original creditor and because the file is from 2012 they no longer have the documentations of the money owing.. Because of this file is...
now removed.Thanks,Aldous & Associates, PLLC
Complaint: [redacted]
I am rejecting this response because: Its still on my credit report and I have not received a refund of my money.
Sincerely,
[redacted]
[redacted]'s account is now resolved through payment, and at this time her husband is still owing. Once that is paid files will be resolved.
We contacted the creditor who placed the file in our office, Gold's Gym Houston, and they advised us to remove this file remove collections and cancel all efforts. This file is now removed and canceled. Thank you for your formal dispute and for the opportunity to resolve your concerns.
MR [redacted], Thank you for your note. Also, thank you for taking care of your past due bill at the gym. Your file is now reflected as resolved and past due. As you can imagine, our office follows strict policies and producers. We are unable to service verbal disputes...
and all disputes must be documented with verifiable material. We apologize if you felt you had a negative experience, but are happy your file is now resolved.
Hello,We asked the original creditor to verify this debt but they asked us to close the account. We have closed the account in our office. The credit report should be changed to "reported in error."Thanks,-- Client ServiceAldous & Associates – Attorneys at Law