Alero Restaurant

[redacted] The Revdex.comK StNW Washington DC Dear [redacted] : We are resolving the complaint was submitted to your office by [redacted] We have made the refund for the amount of $for a credit card that was run and belongs to [redacted] [redacted] Note that we are doing this refund upon your request on behalf [redacted] to resolve this matter, despite not being sure if this credit card belongs to someone related to her.On April 1st she walked out on a bill for the amount of $One of the managers got help from police officers to get her back to the restaurant and pay her bill.At the restaurant accompanied by police officers, she presented a capital one credit card in order to pay her billWhen we asked for an ID to validate the ownership of the credit card, she was unable to produce a valid photo ID stating that it was her mother’s credit card.She paid cash the amount of $and we decided not to void the credit card transaction in order for the actual owner of the card to submit a dispute to the bank and find if this was a fraudulent transactionWe requested police officers a barring notice for [redacted] since she attempted to walk out on a bill unsuccessfullyWe have attached all of the documents on file as proof for your convenienceAs an honest establishment dedicated to providing a memorable experience to all of our customers, we are more than willing to work with you in order to come to a solution actual bill she paid and for which we have done the refund already Copy of the capital one credit card she used which belongs to [redacted] Police barring notice Please let us know if there is any further information you may need Sincerely, VICTOR M [redacted] ALERO U MANAGEMENTPhone: ###-###-####Fax: ###-###-####ALERO RESTAURANT I U STLOCATIONU STWASHINGTON DCNW20009www.alerorestaurant.com

[redacted]The Revdex.com1411 K St. NW Washington DC 20005 Dear [redacted]: We are resolving the complaint was submitted to your office by [redacted]. We have made the refund for the amount of $123.25 for a credit card that  was run and belongs to [redacted]...

[redacted]. Note that we are doing this refund upon your request on behalf [redacted] to resolve this matter, despite not being sure if this credit card belongs to someone related to her.On April 1st 2017 she walked out on a bill for the amount of $123.25. One of the managers got help from police officers to get her back to the restaurant and pay her bill.At the restaurant accompanied by police officers, she presented a capital one credit card in order to pay her bill. When we asked for an ID to validate the ownership of the credit card, she was unable to produce a valid photo ID stating that it was her mother’s credit card.She paid cash the amount of $123.25 and we decided not to void the credit card transaction in order for the actual owner of the card to submit a dispute to the bank and find if this was a fraudulent transactionWe requested police officers a barring notice for [redacted] since she attempted to walk out on a bill unsuccessfully. We have attached all of the documents on file as proof for your convenience. As an honest establishment dedicated to providing a memorable experience to all of our customers, we are more than willing to work with you in order to come to a solution. 1.     actual bill she paid and for which we have done the refund already.2.     Copy of the capital one credit card she used which belongs to [redacted]3.     Police barring notice Please let us know if there is any further information you may need.  Sincerely, VICTOR M[redacted]ALERO U MANAGEMENTPhone: ###-###-####Fax: ###-###-####ALERO RESTAURANT I U ST. LOCATION1301 U ST. WASHINGTON DC. NW. 20009www.alerorestaurant.com