Alex Jr. Auto Repairs Inc.

At this time, I have been...

contacted directly by Alex Jr. Auto Repairs Inc. regarding complaint ID [redacted], however my complaint has NOT been resolved because:
[redacted] contacted me and I explained to him the reasons why I contacted your office, the vehicle was still not finished as he still had to wax which took him an additional 2 1/2 days to accomplish I also showed him a picture of the molding which was poorly repaired.
 
 
 
 
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Sincerely,
[redacted]

Review: Dear Sir or Madam:On February **, 2015 I brought my 2002 BMW X-5 for repairs which consisted of a right front fender and aligning the bumper which was plastic. I was assured by [redacted] that the repairs would not take more than 2 to 3 days.I live in the area so stopped by to see the progress which they started working on the car but were waiting on a part. I have since stopped by on numerous occassions and have been told the same story the car will be ready on Monday then Wednesday and Friday. Today is the [redacted] of March and I am still waiting for the vehicle I have paid for a parking spot for the month of March and still have not been able to park my car. I have paid for the work in full which was $800.00 I could have had the same work done at [redacted] Auto and have the job completed weeks ago. The car is not new parts should be readily available considering it was minor repair work a fender bender. I am losing my patience with [redacted] as I feel I have been taken advantage of and there is no hurrys since the work has been paid for in full it has been 6 weeks now.Desired Settlement: I paid a total of $800.00 for the repairs I also paid for parking for the month of March $100.00, my wife had to go to Florida and we had to pay for a cab $43.00. For a grand total of $943.00 I have given this gentleman the benefit of the doubt and have lost my patience.

Consumer

Response:

At this time, I have been contacted directly by Alex Jr. Auto Repairs Inc. regarding complaint ID [redacted], however my complaint has NOT been resolved because:

[redacted] contacted me and I explained to him the reasons why I contacted your office, the vehicle was still not finished as he still had to wax which took him an additional 2 1/2 days to accomplish I also showed him a picture of the molding which was poorly repaired.

In order for the Revdex.com to appropriately process your response, you MUST answer the question above.

Sincerely,