Alex Oil Burner Cleaning Service

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Revdex.com:
At this time, I have not been contacted by Alex Oil Burner Cleaning...

Service regarding complaint ID [redacted].
Regards,
[redacted]

Review: I called Alex later realized also called [redacted] came to my house to clean the oil furnace After less then 1/2 hour he claimed he was done After entering room near crawl space where unit is , the smell was strong oil odor ! He claimed this unit cannot be adequately cleaned because he cannot get to the top He continued to express danger with unit in crawl space , telling me it will cost $2500.00 to bring outside I was outside telling him it's been there 14 yrs?? He reiterated immediate attention should be given BEFORE unit fails then costing thousands more Yet he had no explanation for smell only it couldn't be cleaned on top because he can't get to the top After 2 days of this strong oil smell not dissipating I called another service person He was there 1 hour CLEANING unit which is done from the FRONT not the TOP and tech was sure unit had NOT been cleaned He went on to explain what was done to create the strong oil smell Also assured me unit is fine where it's been for 14 yrs! I tried contacting Alex / [redacted] which is a one man operation but when I called office his wife? refused to give me his cell phone # The day he came to my he's he did call for directions but # was shown unknown After calling office when I continued calling my calls went to voice mail so I assume there was caller ID & I donot block my # I wrote him a certified letter to return my $115.00 for fraudulent billing as he knows charged me for a tip etc which was not changed and unit not cleaned He was stuck on this $2500 job by trying to scare me there is danger keeping unit where it's been since we built the he's & had all inspections!!!! I want him to be liable for his actions or lack of !!Desired Settlement: As stated in the certified letter I want a refund for fraudulent job detail I have paperwork from the tech that stated he did only damage which resulted in the oil smell but never cleaned unit If he doesn't return my money I will file criminal charges for fraud with testimony from the honest tech Also the he's camera shows he was there for less time then anybody could clean an oil furnace !!!!!

Consumer

Response:

[A default letter is provided here which indicates that the business has not responded to you directly. If you wish, you may update it before sending it.]

At this time, I have not been contacted by Alex Oil Burner Cleaning Service regarding complaint ID [redacted].

Regards,