Sent: Thursday, February 16, 8:AMSubject: RE: Case #*** In response to the Dispute Resolution Departments Complaint ID Number *** and Customer Leesa Marie ***, we have attached the Final Account Statement documenting Leesa *** and Jacob *** Move-out on December 19, 2016,
in which was their lease expiration as well as their Notice of Intent to Vacate that was agreed to. We have also attached a copy of the Deposit Return Check Number ***, Dated January 19th, that cleared our bank on January 30, by the Customers. Per the Texas Apartment Association and Houston Apartment Association Lease Contract, we as the Management Company are allotted thirty days to return a deposit and were within that allotted time of issuing the deposit refundSincerely, Brandy *** | Community Manager
Sent: Thursday, February 16, 8:AMSubject: RE: Case #*** In response to the Dispute Resolution Departments Complaint ID Number *** and Customer Leesa Marie ***, we have attached the Final Account Statement documenting Leesa *** and Jacob *** Move-out on December 19, 2016,
in which was their lease expiration as well as their Notice of Intent to Vacate that was agreed to. We have also attached a copy of the Deposit Return Check Number ***, Dated January 19th, that cleared our bank on January 30, by the Customers. Per the Texas Apartment Association and Houston Apartment Association Lease Contract, we as the Management Company are allotted thirty days to return a deposit and were within that allotted time of issuing the deposit refundSincerely, Brandy *** | Community Manager