Alexander's Athletic Club Reviews (2)
Alexander's Athletic Club Rating
Description: HEALTH CLUBS
Address: 1229 S.W. 29th St., Oklahoma City, Oklahoma, United States, 73109
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Review: Paid for (one) full year's membership at Alexander's Athletic Club in Canonsburg Pa. on 5/29/13 the club CLOSED eary june 2013. I have contacted the main office in Harmarville, pa. talked and left messages with [redacted]. I have NOT received a refund which I requested.Desired Settlement: I paid $360.00 and expect a full refund.
Review: I joined the gym on 12/10/13. On 12/11/13 I went to the gym and used the treadmill for one hr. The next day 12/12/13 I could hardly walk on my left foot. I had ankle surgery in October and felt I could start back at the gym but found out fast that I wasn't ready. On 12/12/13 I took a letter personally to the gym asking to cancel my membership due to the ankle complications I had. I had [redacted] sign the letter so I had proof that they received it. The contract I signed states there is a 3 day cancellation and the club will refund all monies paid under the contract within 30 days. It is now almost 2 months and I still haven't received my refund of $187.00. I have called several times and left a voicemail to [redacted], manager and never received a return call. I called again and was told to talk to [redacted]. I left her several messages that I was still waiting for my refund. She never returned any calls. I kept calling and finally on 1/21/14 I spoke to [redacted] and told her I am still waiting for my refund and it's well over the 30 days. She said [redacted] will need to write me a check because they can't credit my debit card back. She said she would tell him. I told her I have been very patient about this but if I didn't have a check by Tate end of the month I would be contacting you. She said ok and she would tell [redacted] that also. As of today, I have not received my refund of $187.00.Desired Settlement: I would like to have my $187.00 plus 2 months interest refunded immediately.