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***February 25, 2015Mr*** ***,I am responding to your complaint you posted with the Revdex.com The complaint of paying for shipping surprises us with the high cost of shipping at this
time in all industriesThe shipping charges to us were $ The clock is a very nice clock and it would look good in our store We feel the best way to resolve this problem is for you to return the clock in its original packaging and then we can give you a full refund on the original amount after the exchange of the original purchase in December That amount would be $266.06. If you are unable to return the clock in all the original packaging or choose not to return it we are still able to accommodate you with a refund amount of $This amount is for the remainder on your gift card, the difference on the price of the clock on ***, plus the $shipping that you were charged I want you to be aware that this refund does VOID any warranty with us on that clock Should you have any problems at all, you need to contact *** to take care of it Before either option can be facilitated, you must return your in-store tender credit card to us We are sorry for any inconvenience and we hope that one of these two options will be acceptable for you.We Remain,Alexander’s Fine Jewelry
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***February 25, 2015Mr*** ***,I am responding to your complaint you posted with the Revdex.com The complaint of paying for shipping surprises us with the high cost of shipping at this
time in all industriesThe shipping charges to us were $ The clock is a very nice clock and it would look good in our store We feel the best way to resolve this problem is for you to return the clock in its original packaging and then we can give you a full refund on the original amount after the exchange of the original purchase in December That amount would be $266.06. If you are unable to return the clock in all the original packaging or choose not to return it we are still able to accommodate you with a refund amount of $This amount is for the remainder on your gift card, the difference on the price of the clock on ***, plus the $shipping that you were charged I want you to be aware that this refund does VOID any warranty with us on that clock Should you have any problems at all, you need to contact *** to take care of it Before either option can be facilitated, you must return your in-store tender credit card to us We are sorry for any inconvenience and we hope that one of these two options will be acceptable for you.We Remain,Alexander’s Fine Jewelry