Alexanders Home Improvement

The customer is correct in stating that the Legend of Korra cast autographed poster he purchased was inaccurately described as "ONLY ONE LEFT". When I went to retrieve the poster to ship, I was surprised to find there were actually 3 left in the holder. So after processing his order, I updated the...

description to state there were 2 left while also increasing the price from the $300 the customer paid to $375. I have 10,000+ different items and while I strive to ensure every description is 100% accurate, in this case it was not but it was an honest mistake and not intended to mislead.Regarding the "rarity" of this poster: the cast signed approximately 200
of these posters at 2014 Comic-Con and I was lucky enough to get 3 because I always have 2 people with me. THOUSANDS of people wanted to get to this limited signing and could not. Whether I
personally had one left, two left or three left does not change the fact that about 200 are in existence *somewhere*. I tried to explain this to the customer, unsuccessfully.When the customer notified me of his displeasure via text message a few hours after placing the order, I explained the situation and apologized. I also stated that since the order had already shipped but had not been delivered, if he was unhappy with the purchase he could simply REFUSE the US Postal Service package and it would be sent back automatically postage paid, and I would refund his entire purchase price including shipping. He declined my offer, saying he had promised the poster as a gift.I am still willing to accept a return of the poster, and if it has not been damaged, I would be happy to refund 100% of his purchase price including shipping, and I will even send him a prepaid mailing label.
[redacted]AutographsForSale.com