Alexandria Bavarian Service Reviews (2)
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Alexandria Bavarian Service Rating
Description: Auto Repair & Service
Address: 416 E Raymond Ave, Alexandria, Virginia, United States, 22301
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G[redacted] and his employees at Alexandria Bavarian do not do what they say they are going to do. Period.
After having my car inspected for a track day, I scheduled it for a power steering repair the following week. I duly dropped it off at the appointed time--Tuesday morning. I received a call around 4 that afternoon saying that they had not gotten to it but would do it the following day. I did not receive any word as to the car's being done on Wednesday, so I finally made contact around 5pm. Bavarian is extremely hard to get ahold of and routinely does not answer the phone. When I did reach them, I was told the car had not even been looked at. After two days--I was done.
G[redacted] seems to think that it is acceptable to take a car and not perform the service for which it was dropped off. He further seems to think that it is an imposition to either call the customer or field calls from the customer.
This is life, and stuff happens--I got it. But it is unacceptable for a shop to simply not do a job for two straight days and not bother to tell the customer.
Bavarian wasted my time, and they will waste yours.
G[redacted] and his employees at Alexandria Bavarian do not do what they say they are going to do. Period.
After having my car inspected for a track day, I scheduled it for a power steering repair the following week. I duly dropped it off at the appointed time--Tuesday morning. I received a call around 4 that afternoon saying that they had not gotten to it but would do it the following day. I did not receive any word as to the car's being done on Wednesday, so I finally made contact around 5pm. Bavarian is extremely hard to get ahold of and routinely does not answer the phone. When I did reach them, I was told the car had not even been looked at. After two days--I was done.
G[redacted] seems to think that it is acceptable to take a car and not perform the service for which it was dropped off. He further seems to think that it is an imposition to either call the customer or field calls from the customer.
This is life, and stuff happens--I got it. But it is unacceptable for a shop to simply not do a job for two straight days and not bother to tell the customer.
Bavarian wasted my time, and they will waste yours.