Alexandria Jewelers

We acknowledge receipt of your correspondence submitted on behalf of [redacted] We extend our sincerest apologies for the time taken to address this matter Our records indicate that [redacted] purchased a ticket on our website on May *, at 10:35pm and he contacted our Reservations Department on May *, to make changes to his bookingThis was outside of our 24hr business rule to allow for free changes to online bookings and the applicable fees were chargedPlease note that our Reservations Department operates daily from 7am-8pm

We acknowledge receipt of your correspondence submitted on behalf of [redacted] We extend our sincerest apologies for the time taken to address this matterOur records indicate that [redacted] purchased a ticket on our website on May *, at 10:35pm and he contacted our Reservations Department on May *, to make changes to his bookingThis was outside of our 24hr business rule to allow for free changes to online bookings and the applicable fees were chargedPlease note that our Reservations Department operates daily from 7am-8pm

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# ***, and have determined that my complaint has NOT been resolved because:
[m\My reservation was made at about 10:on May *** and after realizing that I had made a mistake on the departure date I tried at about 9pm on May * to correct it online, because the reservation was made online Caribbean Airline website would not allow the corect it online, and when I tried to call them on the phone, I received a message to call the following day between 7am and 8pm for the office was already close When a called the following day, I was told that I would not be receiving a refund because I did not notify them within the 24hr period, which I did do Caribbean AAirlines is engage in unfair business practice, and I am prepared to seek legal recourse to recover my $they are trying to rob me of
In order for the Revdex.com to appropriately process your response, you MUST answer the question above
Sincerely,
*** ***

Revdex.com:At this time, I have not been contacted by Caribbean Airlines regarding complaint ID ***.Sincerely,*** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# ***, and have determined that my complaint has NOT been resolved because:
[m\My reservation was made at about 10:on May *** and after realizing that I had made a mistake on the departure date I tried at about 9pm on May * to correct it online, because the reservation was made online Caribbean Airline website would not allow the corect it online, and when I tried to call them on the phone, I received a message to call the following day between 7am and 8pm for the office was already close When a called the following day, I was told that I would not be receiving a refund because I did not notify them within the 24hr period, which I did do Caribbean AAirlines is engage in unfair business practice, and I am prepared to seek legal recourse to recover my $they are trying to rob me of
In order for the Revdex.com to appropriately process your response, you MUST answer the question above
Sincerely,
*** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me and the matter has been resolved
Sincerely,
*** ***

We acknowledge receipt of your correspondence submitted on behalf of *** *** * ***We extend our sincerest apologies for the time taken to address this matter Our records indicate that *** *** purchased a ticket on our website on May *, at 10:35pm and he contacted our
Reservations Department on May *, to make changes to his bookingThis was outside of our 24hr business rule to allow for free changes to online bookings and the applicable fees were chargedPlease note that our Reservations Department operates daily from 7am-8pm

Revdex.com:At this time, I have not been contacted by Caribbean Airlines regarding complaint ID [redacted].Sincerely,[redacted]

We acknowledge receipt of your correspondence submitted on behalf of [redacted]. We extend our sincerest apologies for the time taken to address this matter. Our records indicate that [redacted] purchased a ticket on our website on May *, 2017 at 10:35pm and he contacted our...

Reservations Department on May *, 2017 to make changes to his booking. This was outside of our 24hr business rule to allow for free changes to online bookings and the applicable fees were charged. Please note that our Reservations Department operates daily from 7am-8pm.