Alexandria Locksmith Reviews (1)
Alexandria Locksmith Rating
Description: Locks & Locksmiths
Address: 4390 King St, Alexandria, Virginia, United States, 22302-1505
Phone: |
Show more...
|
Web: |
alexandria-locksmith.net
|
Add contact information for Alexandria Locksmith
Add new contacts
Review: On Monday 11/4/2013, I accidentally locked the bottom lock of my front door, closing the door behind me. I used my phone to research locksmiths in the area and based on the price list and location of Alexandria Locksmith, decide to do business with them. According to their website, the service call fee was $15, and based on the complexity of the lock, the price ranges from $45-$140, depending on the complexity of the lock. My lock was not a deadbolt, nor a combination lock; rather, it was a general basic, less-than-$20-at-[redacted] entry door lock manufactured by [redacted]. When the technician arrived, he was able to easily pick the lock and open the door in approximately 5 seconds. I was then billed $35 for the service call and $188 for opening the door for a total of $223. I called the office later that day and advised them of the mistake. I was told they thought it was a lock change and that the technician would have to be contacted for clarification of the service rendered. I was promised a call back later that afternoon, which at this point, I still have not received.Desired Settlement: Considering the advertised price clearly states $15 for the Service Call, and my lock being a standard, run-of-the-mill lock which required no special equipment to unlock, meaning the price should have been $45 (not $188), I am due a refund of the difference which totals $163.