Alexi Auto Sale LLC

Thank you for forwarding this consumer complaint to our attention. We offer the following response: Mr. [redacted] contracted for interstate moving services which included a month of free storage. Mr. [redacted] was mistakenly charged for the free month of storage but our accounting department was able to work...

with Mr. [redacted] and refunded the full amount.  The agreed upon delivery window was 21 business days from the 1st date Mr. [redacted] was available to receive delivery of the shipment. The first available date provided by Mr. [redacted] was May 21 and the shipment was delivered on June 6. Delivery occurred within 11 business days of the 1st available date and well within the 21 business day delivery window. Thank you.