Alfred Rezendes Carpentry

As follows, [redacted] purchased a vehicle from our facility on March [redacted] We had approved her loan through [redacted] ***Though we have an approval, complete submission and validation from [redacted] is not completed until the verification process for the customers is doneHowever the customer was in possession of the vehicle [redacted] was unable to verify the customers job informationThe customer had switched jobs within the time that the bank was in possession of the contractWe then proceeded with with another bank, because the new credentials of the new job was not enough for [redacted] to continue with the loanTherefore with the new and updated information the deal changed numericallyThis is why the credit was ran a second timeHowever these were the only times that the customers credit was ranThe customer failed to prompt the dealer that they were going to change jobs soonHad we known we would have submitted the lo an a different wayOne piece of paper can hinder an entire negotiation processAnd this is what accruedWe tried working with the customer and she refused to even pick up our callThis is not anything we have not dealt with beforeHonestly this is a slightly common problem in this industrySo we have ways to work around these issuesHowever we cannot settle a solution without the customers complianceIn reality we are the ones who are losing, if we were to compare apples to applesThe customer was in possession of a $19,vehicle for almost months and using it daily for the price of a $2,down paymentOnce a deal is kicked back there is no collateral for usThe bank refused to continue with the deal so the remaining balance that we are supposed to receive is no longer going to be creditedNow all we have is a $19,vehicle that is being used daily and adding miles with nothing to show for itand when she brought the vehicle back it was not in t he same condition it was in aestheticallyThe vehicle needs almost $2,worth of body work.?

Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: The dealer is not only inaccurate of his accusations, he is lyingI have been working for the Department of Education for years and The City University of New yorkI have never changed jobsAs soon as we received the denial letter from [redacted] we returned the vehicle and the dealer refused to return our down payment as he stated and tried to bully us in not giving us a receipt for a vehicle we had returned a month and a half priorHe actually tried to give me another vehicleWell Fargo, my bank, called me and told me the vehicle had been altered ( The navigation system was taken out, the racks on top of the vehicle were removed and the miles weren't matching to the car fax and the dealer had put extra miles on it) which is why the bank denied the loan, not because of my employment, which I have had the same for yearsI have never switched jobsWe have recorded video from the incident with time and dated stampedThere was no damage to the vehicle,( we have pictures of the purchase and when we returned it) that wasn't there prior to the saleOn the contrary, I took it to a mechanic, where the mechanic said the car had been altered I spend $in a detail to pass inspection because the vehicle passed a dealer inspectionThe practices of this business are actually unethical and predatoryI want this dealer to please stop running my credit and return my down payment In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted]

As follows, *** purchased a vehicle from our facility on March *** We had approved her loan through *** ***Though we have an approval, complete submission and validation from *** *** is not completed until the verification process for the customers is doneHowever the
customer was in possession of the vehicle*** *** was unable to verify the customers job informationThe customer had switched jobs within the time that the bank was in possession of the contractWe then proceeded with with another bank, because the new credentials of the new job was not enough for *** *** to continue with the loanTherefore with the new and updated information the deal changed numericallyThis is why the credit was ran a second timeHowever these were the only times that the customers credit was ranThe customer failed to prompt the dealer that they were going to change jobs soonHad we known we would have submitted the lo an a different wayOne piece of paper can hinder an entire negotiation processAnd this is what accruedWe tried working with the customer and she refused to even pick up our callThis is not anything we have not dealt with beforeHonestly this is a slightly common problem in this industrySo we have ways to work around these issuesHowever we cannot settle a solution without the customers complianceIn reality we are the ones who are losing, if we were to compare apples to applesThe customer was in possession of a $19,vehicle for almost months and using it daily for the price of a $2,down paymentOnce a deal is kicked back there is no collateral for usThe bank refused to continue with the deal so the remaining balance that we are supposed to receive is no longer going to be creditedNow all we have is a $19,vehicle that is being used daily and adding miles with nothing to show for itand when she brought the vehicle back it was not in t he same condition it was in aestheticallyThe vehicle needs almost $2,worth of body work

As follows, *** purchased a vehicle from our facility on March *** We had approved her loan through *** ***Though we have an approval, complete submission and validation from *** *** is not completed until the verification process for the customers is doneHowever the
customer was in possession of the vehicle*** *** was unable to verify the customers job informationThe customer had switched jobs within the time that the bank was in possession of the contractWe then proceeded with with another bank, because the new credentials of the new job was not enough for *** *** to continue with the loanTherefore with the new and updated information the deal changed numericallyThis is why the credit was ran a second timeHowever these were the only times that the customers credit was ranThe customer failed to prompt the dealer that they were going to change jobs soonHad we known we would have submitted the lo an a different wayOne piece of paper can hinder an entire negotiation processAnd this is what accruedWe tried working with the customer and she refused to even pick up our callThis is not anything we have not dealt with beforeHonestly this is a slightly common problem in this industrySo we have ways to work around these issuesHowever we cannot settle a solution without the customers complianceIn reality we are the ones who are losing, if we were to compare apples to applesThe customer was in possession of a $19,vehicle for almost months and using it daily for the price of a $2,down paymentOnce a deal is kicked back there is no collateral for usThe bank refused to continue with the deal so the remaining balance that we are supposed to receive is no longer going to be creditedNow all we have is a $19,vehicle that is being used daily and adding miles with nothing to show for itand when she brought the vehicle back it was not in t he same condition it was in aestheticallyThe vehicle needs almost $2,worth of body work.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID#? ***, and have determined that my complaint has NOT been resolved because:
The dealer is not only inaccurate of his accusations, he is lyingI have been working for the Department of Education for years and The City University of New yorkI have never changed jobsAs soon as we received the denial letter from *** *** we returned the vehicle and the dealer refused to return our down payment as he stated and tried to bully us in not giving us a receipt for a vehicle we had returned a month and a half priorHe actually tried to give me another vehicleWell Fargo, my bank, called me and told me the vehicle had been altered ( The navigation system was taken out, the racks on top of the vehicle were removed and the miles weren't matching to the car fax and the dealer had put extra miles on it) which is why the bank denied the loan, not because of my employment, which I have had the same for yearsI have never switched jobsWe have recorded video from the incident with time and dated stampedThere was no damage to the vehicle,( we have pictures of the purchase and when we returned it) that wasn't there prior to the saleOn the contrary, I took it to a mechanic, where the mechanic said the car had been altered? I spend $in a detail to pass inspection because the vehicle passed a dealer inspectionThe practices of this business are actually unethical and predatoryI want this dealer to please stop running my credit and return my down payment.?
?
?
?
In order for the Revdex.com to appropriately process your response, you MUST answer the question above
Sincerely,
*** ***
?

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because:

The dealer is not only inaccurate of his accusations, he is lying. I have been working for the Department of Education for 6 years and The City University of New york. I have never changed jobs. As soon as we received the denial letter from [redacted] we returned the vehicle and the dealer refused to return our down payment as he stated and tried to bully us in not giving us a receipt for a vehicle we had returned a month and a half prior. He actually tried to give me another vehicle. Well Fargo, my bank, called me and told me the vehicle had been altered ( The navigation system was taken out, the racks on top of the vehicle were removed and the miles weren't matching to the car fax and the dealer had put extra miles on it) which is why the bank denied the loan, not because of my employment, which I have had the same for 6 years. I have never switched jobs. We have recorded video from the incident with time and dated stamped. There was no damage to the vehicle,( we have pictures of the purchase and when we returned it) that wasn't there prior to the sale. On the contrary, I took it to a mechanic, where the mechanic said the car had been altered.  I spend $600 in a detail to pass inspection because the vehicle passed a false dealer inspection. The practices of this business are actually unethical and predatory. I want this dealer to please stop running my credit and return my down payment. 
 
 
 
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]