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Alhannah Clothing

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Alhannah Clothing Reviews (5)

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] and find that this resolution is satisfactory to me Sincerely, [redacted]

Complaint: [redacted] I am rejecting this response because: They held on the my monies for over days and did not send what I orderedI sent several e-mails as well as made phone calls to them of which went ignoredIt was Not until I threaten them with reporting them to Revdex.com as well as Sate consumer agency did they respondI paid for mailing of the package when I ordered it does not take days to get an order fulfilled as well as days to get a responseThey ignored my calls as well as e-mail with an inquiryThis is their regular business practice to take your monies and not fulfill your orders in a timely manner They could have contacted me and asked me if I had in fact canceled my order, but they did not contact me, they just canceled my order after I complained My daughter goes to [redacted] School and needed to have her supplies I ordered before she went to school, because of their carelessness and not being concerned about responding to my previous calls and inquiries as a result she was not prepared for school,and it is now noted in her first day recordI want this to be noted about their business practicesI have documentation as well of phone calls as well as e-mail not answered Sincerely, [redacted]

Dear Sir or Madam: Customer was issued a full refund in the amount of $on 8/1/for returned merchandise and an email was sent to customer advising her of the refund. Should there be any questions, we can be reached either by email or at ###-###-####.Sincerely,Ahmed O***
Partner

Complaint: [redacted]
I am rejecting this response because: They held on the my monies for over  11 days and did not send what I ordered. I sent several e-mails as well as made phone calls to them of which went ignored. It was Not until I threaten them with reporting them to Revdex.com as well as Sate consumer agency did they respond. I paid for mailing of the package when I ordered it does not take 11 days to get an order fulfilled as well as 11 days to get a response. They ignored my calls as well as e-mail with an inquiry. This is their regular business practice to take your monies and not fulfill your orders in a timely manner.  They could have contacted me and asked me if I had in fact canceled my order, but they did not contact me, they just canceled my order after I complained.  My daughter goes to [redacted] School and needed to have her supplies I ordered before she went to school, because of their carelessness and not being concerned about responding to my previous calls and inquiries as a result she was not prepared for school,and it is now noted in her first day record. I want this to be noted about their business practices. I have documentation as well of phone calls as well as e-mail not answered.
Sincerely,
[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted] and find that this resolution is satisfactory to me.
Sincerely,
[redacted]

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Address: 4 Holly Ln, Broad Brook, Connecticut, United States, 06016-9443

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