Ali Baba International Food Market

January 2, 2018? To Whom It May Concern:We have been informed about a customer complaint being presented to the Revdex.comAs a business, we strive in ensuring excellent customer service alongside high standards for our business as a wholeIn order to continue to meet the standards we have set for ourselves, we have created a store policy, which includes return policies for our customers in order to prevent any deviation from our merchandise qualityIN order to be granted a return, the item must be brought back in three days wit a receiptThis policy is printed on each receipt.? The customer complaint that was presented was a customer who brought back several fresh food items after six days of having purchased themThe customer store these items in his freezer and brought them back to the store due to no longer having a need for themWe could not grant him a return for the following reasons:? The items were brought back without a receipt? The item were brought back six days after the purchase dateThe fresh items were frozen by the customer? If there are any further questions or concerns, please feel free to contact me by email: [redacted] ? or by phone: [redacted] .We appreciate your time and look forward to having this complaint resolved.? ? Sincerely,? [redacted]

Ali Baba food market? 1- we don’t sale frozen meat? 2- when he came to return the meat he admitted that he bought it 5-day ago? 3-if he has a receipt let him provide you with itI can provide you with a copy of the video to prove the opposite of his claim? In addition to that I can provide with a phone number of the security gardener who was witnessing everything.Mrs [redacted] ? I have been in the same business same location since 1999Customer is number one priority in the store? Thank you? [redacted] ***?

Complaint: [redacted] I am rejecting this response because:'? I DIDN'T SAY? I DON'T HAVE RECEIPTIT WAS PAID BY CREDIT CARD.THEY SELL FROZEN FOODIF SOMEBODY GOES TO STORE, THEY WILL IT.IT WAS NOT DAYSI WENT THE FOLLOWING DAYTHEY WERE ARGUING OWNER IS NOT HERE AND WE CANNOT EXCHANGE OR RETURNTHEIR SECURITY GUARD WAS ALSO ARGUING.? Regards, [redacted]

Ali Baba food market 1- we don’t sale frozen meat 2- when he came to return the meat he admitted that he bought it 5-day ago 3-if he has a receipt let him provide you with itI can provide you with a copy of the video to prove the opposite of his claim In addition to that I can provide with a phone number of the security gardener who was witnessing everything.Mrs *** I have been in the same business same location since 1999Customer is number one priority in the store Thank you *** ***

January 2, 2018 To Whom It May Concern:We have been informed about a customer complaint being presented to the Revdex.comAs a business, we strive in ensuring excellent customer service alongside high standards for our business as a wholeIn order to continue to meet the standards
we have set for ourselves, we have created a store policy, which includes return policies for our customers in order to prevent any deviation from our merchandise qualityIN order to be granted a return, the item must be brought back in three days wit a receiptThis policy is printed on each receipt. The customer complaint that was presented was a customer who brought back several fresh food items after six days of having purchased themThe customer store these items in his freezer and brought them back to the store due to no longer having a need for themWe could not grant him a return for the following reasons: The items were brought back without a receipt The item were brought back six days after the purchase dateThe fresh items were frozen by the customer If there are any further questions or concerns, please feel free to contact me by email: *** or by phone: ***.We appreciate your time and look forward to having this complaint resolved. Sincerely, *** *** ***

Complaint: ***
I am rejecting this response because:' I DIDN'T SAY I DON'T HAVE RECEIPTIT WAS PAID BY CREDIT CARD.THEY SELL FROZEN FOODIF SOMEBODY GOES TO STORE, THEY WILL IT.IT WAS NOT DAYSI WENT THE FOLLOWING DAYTHEY WERE ARGUING OWNER IS NOT HERE AND WE CANNOT EXCHANGE OR RETURNTHEIR SECURITY GUARD WAS ALSO ARGUING.
Regards,
*** ***

Complaint: ***
I am rejecting this response because:The items were brought back without a receipt IT WAS NOT WITHOUT RECEIPT The items were brought back six days after the purchase date IT WAS BROUGHT BACK NEXT DAY OF PURCHASEThe fresh items were frozen by the customer MEAT WERE FROZEN ITEM WHEN I BOUGHT, RETURNING SAME WAY
Regards,
*** ***

Complaint: ***
I am rejecting this response because:'? I DIDN'T SAY? I DON'T HAVE RECEIPTIT WAS PAID BY CREDIT CARD.THEY SELL FROZEN FOODIF SOMEBODY GOES TO STORE, THEY WILL IT.IT WAS NOT DAYSI WENT THE FOLLOWING DAYTHEY WERE ARGUING OWNER IS NOT HERE AND WE CANNOT EXCHANGE OR RETURNTHEIR SECURITY GUARD WAS ALSO ARGUING.?
Regards,
*** ***

Ali Baba food market 1- we don’t sale frozen meat 2- when he came to return the meat he admitted that he bought it 5-6 day ago 3-if he has a receipt let him provide you with itI can provide you with a copy of the video to prove the opposite of his claim In addition to that I can provide with a phone number of the security gardener who was witnessing everything.Mrs [redacted] I have been in the same business same location since 1999Customer is number one priority in the store Thank you [redacted]

Complaint: [redacted]
I am rejecting this response because:1. The items were brought back without a receipt IT WAS NOT WITHOUT RECEIPT 2. The items were brought back six days after the purchase date  IT WAS BROUGHT BACK NEXT DAY OF PURCHASE3. The fresh items were frozen by the customer MEAT WERE FROZEN ITEM WHEN I BOUGHT, RETURNING SAME WAY
Regards,
[redacted]

January 2, 2018 To Whom It May Concern:We have been informed about a customer complaint being presented to the Revdex.com. As a business, we strive in ensuring excellent customer service alongside high standards for our business as a whole. In order to continue to meet the standards...

we have set for ourselves, we have created a store policy, which includes return policies for our customers in order to prevent any deviation from our merchandise quality. IN order to be granted a return, the item must be brought back in three days wit a receipt. This policy is printed on each receipt. The customer complaint that was presented was a customer who brought back several fresh food items after six days of having purchased them. The customer store these items in his freezer and brought them back to the store due to no longer having a need for them. We could not grant him a return for the following reasons: 1. The items were brought back without a receipt 2. The item were brought back six days after the purchase date3. The fresh items were frozen by the customer If there are any further questions or concerns, please feel free to contact me by email: [redacted] or by phone: [redacted].We appreciate your time and look forward to having this complaint resolved.  Sincerely, [redacted]