Alice's Alterations

I purchased a photo session for a fresh 48 worth $175. If I paid in full I also received a free maternity session. My maternity session got changed over and over so my boss offered to take pics for me at her house for free (I was worried I wouldn't get any in time) which obviously bothered Lizzie. Well my shoot once again got rescheduled and I ended up having my baby before this date. At the hospital I was told that I could get a newborn session instead or a mini shoot this summer or fall. I emailed about the newborn shoot and got no response twice. So I AGAIN emailed and was told she was too busy and that I would only be recieving the fresh 48 shoot. I asked about the mini session and once again no reply. I have worked with Lizzie before and I must say I'm disappointed. I appreciate The hospital pics but $200 for 20 pics and 15 minutes of her time seems quite ridiculous. When my husband emailed her quite upset it became our fault that we weren't getting what we were told. We were told I had to contact her in 14 days (which I did!) and even now the baby was only two days past that for the "newborn shoot". Being a new mom you think she would be more understanding of how important these couple memories will be but I guess not. I also have had two people I know win shoots with her and they "expired" before being used or also did not hear back for booking so they give up. Very unprofessional. If you keep overbooking yourself then maybe you should invest in some extra workers instead of disappointing people with multiple schedule changes for the owner having no time.

Okay so there is a local photographer that I used for my pregnancy announcement photosMy nieces mom also goes to her and has been for yearsNeed I remind you I went to her once after she canceled on us probably times then picked a day hours after it had finally stopped raining but was very windy, and out of the pictures she took we only liked two Yesterday, a friend of mine wrote me on facebook and asked who did my announcement pictures because she wanted to get pictures done for her boyfriend for ChristmasI suggested the photographer that I went to and told her how much we paidMy friend said that was too exspensive for her right now but said she would go to her for easter pictures when she had more money to spendLater that night I saw on Groupon that JC Pennys was doing an 85% off their full session which around here is orginally over $and ws doing it for like $My friend put a status on facebook asking if anyone knew any CHEAP but good photographers, after finding the groupon thing I commented on the status informing her what I saw trying to help her save money after already knowing she didnt want to go to the girl I suggested because she was tight on money Today, this "professional photographer" that I thought highly of has lost all my respect and showed her true colorsShe made a status (knowing we follow eachother and i'd see it) saying "If you're gunna do a session with me then suggest jc pennys so someone else instead of me you can bet ill never schedule with you again #supportsmallbusiness) with that stupid clapping emojiNeed I remind you, my grandfather has owned a small business since he was and is now so dont preach to me about supporting something that gave me a roof over my head and a bed to sleep in and food every nightObviously that status was directed to me so I wrote her explaining why I suggested jc pennys to my friend, even telling her that my first suggestion was to go to herShe didnt respond then I sent her another one saying I was sorry if she took it as I was trying to "steer business away from her"Instead of being an adult she blocked me,my mom and my sister (whos never had a conversation with her evershe just added her because she knew me my brother and his girlfirend) apparently not knowing that I have friends on her page that saw my comment on my friends post then saw her status about what I said so they screenshot the comments and all she was doing was talking [redacted] about me and completely making fun of me for suggesting jc pennys saying "who suggests that, is this still" and I dont know if its the hormones but it really hurt my feelings and like ive cried probably times because now shes making me out to be a B [redacted] for trying to help a friend give her boyfriend something nice but not spend all the money she had on it Ive had a ton of people who also saw the status message me knowing it was about me and they all keep saying not to worry about it and how shes done the same thing to them for going to a different photographer and they no longer go to herThis "Professional photographer" who owns a small business can sit there and put stuff on facebook that 80% of the time is bashing her own clients thinking they wont see it because not all of them follow her actual page just her phtographer page The photos are good but on a business level, the customer service is very poor and very rudeI will not be recommending this photographer to anyone ever

I had two shoots with Lizzie, a couples session and she also did our weddingShe is very nice and did an excellent job! She is professional and had plenty of ideas for our couples shootFor our wedding she captured everything I told her I would like and moreI had absolutely no problems at all, she was very easy to get ahold ofI also received photos from both shoots in a timely matterShe lets you choose how you would like to do your paymentsI did a deposit and monthly payments (total of payments)I would definitely hire her again!

I bought a half off smash cake and one year session from her for $She told me she needed cash, otherwise a percent would be taken out for a loanI thought nothing of it and gave her the $A few days later, she became acting very short with me and ignoring me, then began posting rude things on face band sending me rude textsI then blocked her on Facebook and now I am short of $that could have went to a much BETTER photographerStay clear of this womanShe did this to family

I hired Lizzie to do a maternity/family photo shoot back in OctoberI paid her deposit to book herWhen the day came, I had made arrangments for my family and me to make time to get these doneWe had been planning it for a few weeksThat morning she decided to message me and cancel me because she said there was a baby that was born and she had a fresh to do at the same time as our scheduled apptAfter trying to reach her and figuring something out, she completely ignored me for a while then she decided that the photoshoot would need to be rescheduled anyways because of "weather, so there is not refund"!! It was raining that day but on the SAME day I found a photographer to shoot my photos that Lizzie failed to doI told Lizzie I had found someone else for that day! She still didn't refund me! I never signed a contract and I was never informed there could be a cancellation due to someone having a babyNow I am out my deposit she never gave back or lived up to what we scheduled.I would not recommend her to anyone!

After two positive experiences with bookings with this photographer, I scheduled a third after she advertised she would like to photograph some familiesI scheduled with her on March 26, for a session on July 12, and payed her a booking deposit On May 15, 2015, I notified Lizzie that we would need to reschedule our appointment due to a hiking trip we would be taking out of state during that weekShe told me she would send me a list of dates that she would be available on at a later date to which we did not get a response until August 3, I responded on the 6th agreeing to pick an available date when it was best for herI did not get a response until Sept1st that included possible datesNone that worked out for usWe were not able to nail an available date that worked our for both parties until October 5thThe date was scheduled for October 14th at a location minutes awayShe had to be reminded that we payed a deposit and we had a receiptAfter all new clothes and haircuts/styles were purchased for this session, we arrived at our location minutes early and I sent her a text that we had arrived and waitingI received the following textLizzie: I messaged you earlier? It must not have gone through, I'm at hillcrest right now for a newborn:/Thats what the post was for on the page too :(I checked my messages and her websites thinking I goofed up and found nothingMe: Oh ok, just checked, no message went throughWill you not be meeting us today or just a little late? Lizzie: I'm so sorry! I just went back to the message, I sent a group one to all the sessions I had for this evening and you weren't added to itI am so sorry :(Sorry? Hmmm, sorry would have included contacting us back after the trouble, money and the time we took to get there (we have an autistic child that can be difficult to have cooperation with his behavior)We received no response or refund after being stood up by this photographerIm not concerned about receiving the deposit back because we did in fact reschedule the original dateI do understand that even though we gave her two months in advance notice of our rescheduling, she is a small business and I respect the fact that she, like most small businesses would need punctual noticeI believe her lack of attempt to contact me was utmost disrespectful, distasteful and just plain bad business practiceShe took my money and I received no service/productI would not recommend her business!

Lizzie is wonderful! She's a lovely person and fun to work withShe's up for anything, any idea, any placeShe doesn't just treat you as her client but as a friend and makes every session funHer prices are great and reasonable, especially for the amazing pictures you recieveI recommend her to everyone and for any kind of photoshootShe's definitely my photographer for life :)

Had a boudoir shoot with Liz in NovemberThe shoot itself went very well (other than paying an extra fee for the stylist that the two women before me did not pay) I was satisfied with the experience, however it is now JUNE and I still have not received my photosExcuse after excuse and most recently, Liz just completely ignored my attempts at contactVery disappointed!

I made a review from here about Lizzie not messaging me back to make an appointment after putting a deposit on a maternity + newborn photoshoot after I made a depositSince then she has actually messaged me back and gave me my refund and was very proffesional about itI would feel bad leaving a negative review after she that for me

Lizzie is extremely unprofessionalI hired her to photograph my weddingShe didn't meet any of the deadlines she set for herself and I didn't receive all of the products I paid forWhen I expressed my disappointment she was very rude, was not willing to rectify the problems in any way, and blocked me on FacebookShe has terrible customer service skills

I had two shoots with Lizzie, a couples session and she also did our weddingShe is very nice and did an excellent job! She is professional and had plenty of ideas for our couples shootFor our wedding she captured everything I told her I would like and moreI had absolutely no problems at all, she was very easy to get ahold ofI also received photos from both shoots in a timely matterShe lets you choose how you would like to do your paymentsI did a deposit and monthly payments (total of payments)I would definitely hire her again!

Geneva/Ashtabula areaBeware! LIZZIE FAENZA PHOTOGRAPHY is bad newsAbout a year ago I won an outdoor session for my family through herBecause of weather we had to reschedule the original dateOnly she never replied after we canceledThen she was too booked to fit us inOkFineIt was a free session so no money lostBad business, but whateverWell, now she has crossed the lineMy sister paid in full for a maternity and "first 48" sessionThe maternity session got pushed off until finally my sister w*** into laborSo Lizzie said she'd do a differ*** session in addition to the first sessionShe did the first 48, but now is "too busy" to fit her in for newborn photosSo my sister tried to be flexible, and asked for maybe a fall session or something elseLizzie decided since she didn't get in the maternity session that it's just lost now insteadToo bad so sadIt's crazyShe got the money and ran with itAnd I know we're not the only ones who have encountered issues with herTread with caution if you decide to deal with her#AngryAuntieV***

Okay so there is a local photographer that I used for my pregnancy announcement photosMy nieces mom also goes to her and has been for yearsNeed I remind you I went to her once after she canceled on us probably times then picked a day hours after it had finally stopped raining but was very windy, and out of the pictures she took we only liked two
Yesterday, a friend of mine wrote me on facebook and asked who did my announcement pictures because she wanted to get pictures done for her boyfriend for ChristmasI suggested the photographer that I went to and told her how much we paidMy friend said that was too exspensive for her right now but said she would go to her for easter pictures when she had more money to spendLater that night I saw on Groupon that JC Pennys was doing an 85% off their full session which around here is orginally over $and ws doing it for like $My friend put a status on facebook asking if anyone knew any CHEAP but good photographers, after finding the groupon thing I commented on the status informing her what I saw trying to help her save money after already knowing she didnt want to go to the girl I suggested because she was tight on money
Today, this "professional photographer" that I thought highly of has lost all my respect and showed her true colorsShe made a status (knowing we follow eachother and i'd see it) saying "If you're gunna do a session with me then suggest jc pennys so someone else instead of me you can bet ill never schedule with you again #supportsmallbusiness) with that stupid clapping emojiNeed I remind you, my grandfather has owned a small business since he was and is now so dont preach to me about supporting something that gave me a roof over my head and a bed to sleep in and food every nightObviously that status was directed to me so I wrote her explaining why I suggested jc pennys to my friend, even telling her that my first suggestion was to go to herShe didnt respond then I sent her another one saying I was sorry if she took it as I was trying to "steer business away from her"Instead of being an adult she blocked me,my mom and my sister (whos never had a conversation with her evershe just added her because she knew me my brother and his girlfirend) apparently not knowing that I have friends on her page that saw my comment on my friends post then saw her status about what I said so they screenshot the comments and all she was doing was talking *** about me and completely making fun of me for suggesting jc pennys saying "who suggests that, is this still" and I dont know if its the hormones but it really hurt my feelings and like ive cried probably times because now shes making me out to be a B*** for trying to help a friend give her boyfriend something nice but not spend all the money she had on it
Ive had a ton of people who also saw the status message me knowing it was about me and they all keep saying not to worry about it and how shes done the same thing to them for going to a different photographer and they no longer go to herThis "Professional photographer" who owns a small business can sit there and put stuff on facebook that 80% of the time is bashing her own clients thinking they wont see it because not all of them follow her actual page just her phtographer page
The photos are good but on a business level, the customer service is very poor and very rudeI will not be recommending this photographer to anyone ever

I purchased a photo session for a fresh worth $If I paid in full I also received a free maternity sessionMy maternity session got changed over and over so my boss offered to take pics for me at her house for free (I was worried I wouldn't get any in time) which obviously bothered LizzieWell my shoot once again got rescheduled and I ended up having my baby before this dateAt the hospital I was told that I could get a newborn session instead or a mini shoot this summer or fallI emailed about the newborn shoot and got no response twiceSo I AGAIN emailed and was told she was too busy and that I would only be recieving the fresh shootI asked about the mini session and once again no replyI have worked with Lizzie before and I must say I'm disappointedI appreciate The hospital pics but $for pics and minutes of her time seems quite ridiculousWhen my husband emailed her quite upset it became our fault that we weren't getting what we were toldWe were told I had to contact her in days (which I did!) and even now the baby was only two days past that for the "newborn shoot"Being a new mom you think she would be more understanding of how important these couple memories will be but I guess not
I also have had two people I know win shoots with her and they "expired" before being used or also did not hear back for booking so they give upVery unprofessionalIf you keep overbooking yourself then maybe you should invest in some extra workers instead of disappointing people with multiple schedule changes for the owner having no time

I got boudior photos done by Lizzie in August of Recently I found out she used my photos for her websiteEven after I told her she wasn't allowed tooThose photos were intended for the eyes of my husband onlyI have asked her times to take them down and she still hasn'tWhen you type in her name on Google search my photos pops upI feel as if my privacy was violatedNow everyone can see the intimate photos I took for my husband for our anniversary

Very Rude and unprofessional says she has a major in photograpy, but does not

Watch out for this photographer! She'll steal your money and she's rude as ***! You'll book a session, pay your deposit, and then she'll reschedule and make excuses, until you get fed up and say something about itAfter you say something about it, she'll insult you, block you on social media, and keep your moneySo my advice to whomever reads thisgo to someone with more experiencePreferably someone who isn't an amateur photographer with a nonexistent degree!

It is noted clearly in several places on our website as well as on our contracts that all deposits are 100% non-refundable We do not accept clients for engagement-only type sessions, we do these sessions exclusively as a bonus for our wedding clients