Sign in

Alice's Pet Parlor

Sharing is caring! Have something to share about Alice's Pet Parlor? Use RevDex to write a review
Reviews Alice's Pet Parlor

Alice's Pet Parlor Reviews (2)

My dog died as a result getting pneumonia after being groomed at Alice's. they got water in her nose to the extent it went into her lung. Also Alice refused to give me her insurance information stating her rates would go up if she did. So she piece attempted to give me payments but didn't follow through.Product_Or_Service: 12/30/2013Desired SettlementI want the name and information of her insurance company.Business Response Revdex.com Serving Northern NevadaRE: Case # [redacted]: [redacted] Hello [redacted], and [redacted]Being unsure as to whom I am addressing, would like to respond to [redacted] as she is our concern.[redacted], As you know after the years that you brought [redacted] here, we are a business that cares for both you and your pets. We try very hard accommodating the needs of each puppy and the desires of their pet parents. We feel very badly that your shih-tzu, [redacted] got pneumonia after being groomed here at the shop. But after speaking to your vet, it was understood that her getting water into her little nose may not even had happened here at the shop. As she sat on [redacted] lap she showed no signs of coughing or choking while under our care. Although, with the way [redacted] liked to jump around in the tub we cannot rule that out. Thus was my immediate decision, upon hearing of her illness to help with her vet bill.After [redacted] passed and you wanted to know about making a claim to my insurance company, yes I was concerned about my rates going up but also, the insurance tend to view "animals as mere property", and they would not have found me in neglect and may not have even wanted to settle a claim. So I was glad that you accepted my proposal to have me pay for her medical expenses. As you believe that I did not follow through with the money, I put in the mail yesterday the final payment of $18.66 to your address. This was following the two payments I made to you prior, the sum of $548.00. I apologize for my over sight of this medication bill and the untimely nature in getting it to you but as I didn't really want to make excuses before, let me explain to you now, I have had 5 friends go into the hospital with serious problems and one of them a son who is only ten with a skull fracture. I am sorry that your $18.66 was not in the forefront of my mind but now I hope you can understand.I also hope that although the loss of [redacted] can never be made right, that us paying for her medical and cremation takes away the unfairness of life that it feels when we lose one so precious to us. I pray that us relieving you of her final bills, brings you some comfort.Sincerely [redacted] Alice's Pet Parlor225 Redfield Pwky 101Reno, NV 89509[redacted]Final Consumer Response (The consumer indicated he/she DID NOT accept the response from the business.)I asked for her insurance information which was not provided as I am going to file claim to recover cost to buy another Shuh Tzu.

I took my small poodles to several groomers over the years and in my opinion Alice's Pet Parlor is one of the best grooming places around.
My poodles look perfect every time we go to Alice's Pet Parlor and I highly recommend them.
Quality grooming with very clean cuts; really pay attention to customer's requests and I get exact, different, looks I request for my two black poodles.
People there are very nice one of my dogs is very hyper and hard to groom, they take take very good care of pets, dogs are never nervous, very pleasant experience for me and my dogs. ","pos-1

Check fields!

Write a review of Alice's Pet Parlor

Satisfaction rating
 
 
 
 
 
Upload here Increase visibility and credibility of your review by
adding a photo
Submit your review

Alice's Pet Parlor Rating

Overall satisfaction rating

Description: Pet Grooming, Pet Supplies & Foods-Retail

Address: 225 Redfield Pkwy STE 101, Reno, Nevada, United States, 89509-6575

Phone:

Show more...

Web:

www.alicespetparlorreno.com

This site can’t be reached

Shady, yet now dead: once upon a time this website was reported to be associated with Alice's Pet Parlor, but after several inspections we’ve come to the conclusion that this domain is no longer active.



Add contact information for Alice's Pet Parlor

Add new contacts
A | B | C | D | E | F | G | H | I | J | K | L | M | N | O | P | Q | R | S | T | U | V | W | X | Y | Z | New | Updated