I have no idea where to even start with Struck and IrwinOther than the sales guy this company is a messMy fence was originally installed and it was crooked and about inches off the ground with concrete smeared all over the posts, broken landscape lights, huge chunks of dirt left in the yardNot only did they have to come back once but twice and re dig post holes because they could not install a fence correctlyAfter the install was complete I had two different colors in the fence panels which had to be replaced because the install technicians could not see they installed two different colors and not to mention that gate was installed backwardsMy fence has been in for less than a year and the other day we had a wind storm and one entire section of my fence blew awayI noticed that the clips that hold the top rail on the fence in place were missing which caused the fence to come apart in the wind and blow awayI contacted the supervisor and he initially told me that it was wind damageNot until I brought his attention to the fact the fence was not installed correctly did they agree to fix itThe section of the fence that blew away was replaced however panels are different colors and they refuse to install the correct panels because they are not spending any money to fix a fence that was not installed correctlyI highly recommend not using Struck and IrwinThey do not want to stand behind the product they sell nor do they want to stand behind the instillationThey will find any reason not to fix somethingYour money is better spent elsewhere as they are not the cheapest in the market but as I thought buy spending a little more it quality of service would be better but not so much
I have no idea where to even start with Struck and IrwinOther than the sales guy this company is a messMy fence was originally installed and it was crooked and about inches off the ground with concrete smeared all over the posts, broken landscape lights, huge chunks of dirt left in the yardNot only did they have to come back once but twice and re dig post holes because they could not install a fence correctlyAfter the install was complete I had two different colors in the fence panels which had to be replaced because the install technicians could not see they installed two different colors and not to mention that gate was installed backwardsMy fence has been in for less than a year and the other day we had a wind storm and one entire section of my fence blew awayI noticed that the clips that hold the top rail on the fence in place were missing which caused the fence to come apart in the wind and blow awayI contacted the supervisor and he initially told me that it was wind damageNot until I brought his attention to the fact the fence was not installed correctly did they agree to fix itThe section of the fence that blew away was replaced however panels are different colors and they refuse to install the correct panels because they are not spending any money to fix a fence that was not installed correctlyI highly recommend not using Struck and IrwinThey do not want to stand behind the product they sell nor do they want to stand behind the instillationThey will find any reason not to fix somethingYour money is better spent elsewhere as they are not the cheapest in the market but as I thought buy spending a little more it quality of service would be better but not so much