No one from All A Cart has formally reached out to me to discuss the possibility of correcting the issues with the busBecause I do not trust them at this point, I am needed a formal, written contract on what exactly will be done to correct the paint jobI have taken this bus and had it looked at by a number of other auto body paint shops and they have had nothing positive to say about the work, other than I was ripped offTheir response to this issue or lack of response is indicative of the customer service I have gotten from them throughout the process...although their attitude was very different when they were quoting the job at the very beginning...I almost feel like there was a bait and switch going onSo...to say the least...I am rejecting the response to the atty based on the fact that NO ONE has called me to formally discuss correcting the bus...especially since I returned there and additional damage was done to the bus while the painter (Matt) was replacing the driver and passenger windows
As of today, I have NOT dropped off my vehicle for repair at All A CartI did take the vehicle in to be visually inspected, and we have a plan for me to bring the car in on Friday, Feb13, Before Friday, I will make contact with an employee by the name of Nelson to iron out the particularsIm not sure where their atty got his info...but All A Cart does not have my bus at this time, but we do have a plan for correcting the issue thank you,
No one from All A Cart has formally reached out to me to discuss the possibility of correcting the issues with the busBecause I do not trust them at this point, I am needed a formal, written contract on what exactly will be done to correct the paint jobI have taken this bus and had it looked at by a number of other auto body paint shops and they have had nothing positive to say about the work, other than I was ripped offTheir response to this issue or lack of response is indicative of the customer service I have gotten from them throughout the process...although their attitude was very different when they were quoting the job at the very beginning...I almost feel like there was a bait and switch going onSo...to say the least...I am rejecting the response to the atty based on the fact that NO ONE has called me to formally discuss correcting the bus...especially since I returned there and additional damage was done to the bus while the painter (Matt) was replacing the driver and passenger windows
Revdex.com:I have reviewed the response made by the consumer in reference to complaint ID .11412512, and find that Mediation is necessary.Thank you
As of today, I have NOT dropped off my vehicle for repair at All A CartI did take the vehicle in to be visually inspected, and we have a plan for me to bring the car in on Friday, Feb13, Before Friday, I will make contact with an employee by the name of Nelson to iron out the particularsIm not sure where their atty got his info...but All A Cart does not have my bus at this time, but we do have a plan for correcting the issue thank you,