All About Auto's Inc.

In March 2015, I attended a work conference in Orlando. During the trip, our company hosted an dinner & entertainment event for the participants of the conference at the Splitsville Lanes in Downtown Disney. Orlando Prestige Limos were hired to transport guests from the hotel to the event and back to the hotel after the event. The initial shuttles sent to pick up guests at the hotel was late. Thankfully the event was within walking distance (20 minutes) so most guests inclduing myself walked. The event was sponsored from 7PM to 12AM. Orlando Prestige Limos provided two large suhttle buses for our group which were there promptly at 12 AM. Five group members, including myself, got on one of the buses just moments after 12 AM. Around 12:45 AM, we asked the bus driver if he could take us back to the hotel as it was clear no one else from our party was leaving at this time and there was a second bus they could take. The driver refused to leave until the bus was at least half full (which would take a minimum of 15-20 people). Finally after waiting over an hour, no additional guests had arrived to either of the buses we again asked the driver to lake us back to the hotel. He again refused to leave. It was well after 1 AM and at this point we were tired and just wanted to get back to the hotel. We got off the bus and walked into the parking lot and signaled down a local taxi driver to take us back to the hotel. Four of us squeezed into a standard taxi to get back to the hotel. My company was extremely dissatisfied with the service and contacted Orlando Prestige and was even more dissatisfied with their response. I am extremely dissatisfied with my experience as well. I know that my company and I will never recommend or use this Orlando Prestige again!