All About Flooring of SC, LLC

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me It would have been satisfactory if that had been offered at that time but what [redacted] said was that he didn't get into the daily parts of the business and would have [redacted] call She never called When my husband called back he was not able to talk to [redacted] and was given the message that the [redacted] rep said that the previous carpet had been abused and there was nothing else that could be done There was absolutely no attempt or mention of coming out to look at the carpet I am going to be out of town for several weeks so you will have to work around my husbands work schedule to see the carpet until I get back Regards, [redacted]

** *** called me a few weeks ago at which time I explained to him that *** would want to have an independent inspector look at the complaintHe was not willing for me to initiate the claim which is standard procedure. If ** *** will agree to an inspection I will be happy to contact
*** on his behalf and start the claim process.*** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.  It would have been satisfactory if that had been offered at that time but what [redacted] said was that he didn't get into the daily parts of the business and would have [redacted] call.  She never called.  When my husband called back he was not able to talk to [redacted] and was given the message that the [redacted] rep said that the previous carpet had been abused and there was nothing else that could be done.  There was absolutely no attempt or mention of coming out to look at the carpet.  I am going to be out of town for several weeks so you will have to work around my husbands work schedule to see the carpet until I get back .
Regards,
[redacted]