All About Glass & Windows Inc. Reviews (1)
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All About Glass & Windows Inc. Rating
Description: WINDOWS-REPAIRING, GLASS - REPAIR
Address: 3621 10th St, Long Is City, New York, United States, 11106
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Dishonest, inefficient, non-existent customer care. They don't schedule appointments. They tell you the date they will come but expect you to block off your whole day to wait for them to come. They lied to me about having tried to call me (no missed calls, no voicemails), before they sent their workers away. They explain that they don't send their guys to us if they don't get through to us first. Thus, 1 day wasted. When I scheduled another appointment, I waited nearly all day before I called them to confirm that they were indeed coming. Again they said that they had called me twice (no missed calls, no voicemail) and were sending their workers away, but "luckily" I called so they were coming back. My window is still not fixed, they want me to block off another day to wait for them to "call." I have had it with this company. They have never apologized for lying to me about calling. Rather they were defensive and cold. No one should do business with this company. They are completely unreliable.