All About Storage

My sons car broke and we parked it at the storage building that I'm rentingI had a lot going on and I forgot to call and let her knowShe had an officer run the tag and she contacted me to see what was going onI told her the transmission was messed up and I asked if I could leave the car there until I figured out what to doThis was the middle of MarchI got a call on May stating I needed to removeI went this past Saturday, May 26, to remove the car and it was goneI called the office and left a messageShe returned my call Monday and left a rude voicemail with inaccurate information along with the tow company ( [redacted] in Monroe) that has my carI called the tow company and the guy who picked my car up said the lady told him that I told her I wasn't come back to get my carShe also told the guy the car had been there over months which not accurate eitherAnd that she's sent me text messages as well as emailsI have not received any text messages nor emails from th

Regarding the complaint filed by Mr [redacted] , here is the complete storyWe did rent storage space to him as stated but our units do not have electricity wired to themHe wanted electricity wired into the units and we agreed to get a bid to explore the cost of doing soThe bid amount was $(copy enclosed) which was cost prohibited to commit to on a month to month rental basisWe did agree to install the electricity for him if he would sign a long lease so we could recapture the costHe declinedHe occupied the units during the time expressed and in fact is still in one unitHe was charged our rate for each unit and was given two months FREE rent, one month for each unit rentedAs he did occupy the units and still occupies one, plus received two FREE months rent, we feel we have held up our endHe can continue to rent his unit for as long as he wishesNo hard feelings on our part Sincerely, [redacted]

My sons car broke and we parked it at the storage building that I'm rentingI had a lot going on and I forgot to call and let her knowShe had an officer run the tag and she contacted me to see what was going onI told her the transmission was messed up and I asked if I could leave the car there until I figured out what to doThis was the middle of MarchI got a call on May stating I needed to removeI went this past Saturday, May 26, to remove the car and it was goneI called the office and left a messageShe returned my call Monday and left a rude voicemail with inaccurate information along with the tow company (*** in Monroe) that has my carI called the tow company and the guy who picked my car up said the lady told him that I told her I wasn't come back to get my carShe also told the guy the car had been there over months which not accurate eitherAnd that she's sent me text messages as well as emailsI have not received any text messages nor emails from th

Regarding the complaint filed by Mr. [redacted], here is the complete story. We did rent storage space to him as stated but our units do not have electricity wired to them. He wanted electricity wired into the units and we agreed to get a bid to explore the cost of doing so. The bid amount was...

$1299.00 (copy enclosed) which was cost prohibited to commit to on a month to month rental basis. We did agree to install the electricity for him if he would sign a long lease so we could recapture the cost. He declined. He occupied the units during the time expressed and in fact is still in one unit. He was charged our normal rate for each unit and was given two months FREE rent, one month for each unit rented. As he did occupy the units and still occupies one, plus received two FREE months rent, we feel we have held up our end. He can continue to rent his unit for as long as he wishes. No hard feelings on our part. 
Sincerely, [redacted]

Regarding the complaint filed by Mr. [redacted], here is the complete story. We did rent storage space to him as stated but our units do not have electricity wired to them. He wanted electricity wired into the units and we agreed to get a bid to explore the cost of doing so. The bid amount was...

$1299.00 (copy enclosed) which was cost prohibited to commit to on a month to month rental basis. We did agree to install the electricity for him if he would sign a long lease so we could recapture the cost. He declined. He occupied the units during the time expressed and in fact is still in one unit. He was charged our normal rate for each unit and was given two months FREE rent, one month for each unit rented. As he did occupy the units and still occupies one, plus received two FREE months rent, we feel we have held up our end. He can continue to rent his unit for as long as he wishes. No hard feelings on our part. 

Sincerely, [redacted]