All About Trees Lawn & Landscape Services LLC

Cafe Zupas Response:Mr [redacted] and his friend were refunded for the part of their dinner that was incorrect on 10/01/We apologized that his visit was unsatisfactory and that we would review his feedback with the leadership team at that locationMr [redacted] *nsisted that he be refunded for the full amount of his mealKara B [redacted] did offer a refund at the time of their phone call, however, Mr [redacted] did not have his credit card available for Cafe Zupas to refund the purchase price.......meaning no refund could be issued at that timeWe thanked Mr [redacted] for his feedbackMr [redacted] let us know that this resolution was not satisfactory and that we had lost him as a customer, to which we responded we understandWe wish Mr [redacted] well

Cafe Zupas Response:Mr. [redacted] and his friend were refunded for the part of their dinner that was incorrect on 10/01/2015. We apologized that his visit was unsatisfactory and that we would review his feedback with the leadership team at that location. Mr. [redacted]nsisted that he be refunded...

for the full amount of his meal. Kara B[redacted] did offer a refund at the time of their phone call, however, Mr. [redacted] did not have his credit card available for Cafe Zupas to refund the purchase price.......meaning no refund could be issued at that time. We thanked Mr. [redacted] for his feedback. Mr. [redacted] let us know that this resolution was not satisfactory and that we had lost him as a customer, to which we responded we understand. We wish Mr. [redacted] well.