All American Appliance Repair, Inc.

The service technician was incompetent and the dispatcher was unapologetic.  Worst customer service possible and never fixed the problem.  4 home visits, no results.  First visit was a diagnostic and parts were ordered. 2nd visit technician called ahead and then was a no show.  I was home the entire time and they tried to tell me they rang the doorbell and I never answered.  Really? Third visit, tech. Installed parts that did not fit with knobs.  Then he broke the handle off the oven door.  We notified the company that the knobs did not fit or operate with the mechanism he installed.  When he returned to fix the damage he caused to the oven door, he refused to fix the knobs.  He claimed we took his plastic adapters that he swore he installed last time and he would do no more to fix our inoperable stove burners.  How does one even argue against this kind of detachment from reality. 4+ weeks later we now have to start over with a new company.  NEVER NEVER NEVER USE THIS COMPANY.  If this company is selected by your home warranty provider, ask them for someone else from their list.