All American Automobile Association, Incorporated

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sans-serif;">From: *** ***Date: Tue, Dec 1, at 8:AMSubject: complaint # ***To: "[email protected]" The AAAA Driving Academy contacted my yesterday and scheduled the services I had paid for. I am satisfied with this outcome. Thank you again for your help

---------- Forwarded message ----------From: [redacted]Date: Tue, Dec 1, 2015 at 8:35 AMSubject: complaint # [redacted]To: "[email protected]" <[email protected]>The AAAA Driving Academy contacted my yesterday and scheduled the services I had paid for.  I am satisfied with this...

outcome.  Thank you again for your help.

From: Revdex.com of Metro Washington DC <[redacted]Date: Mon, Nov 9, 2015 at 8:47 AMSubject: Fwd: You have a new message from the Revdex.com of Metro Washington DC & Eastern Pennsylvania in regards to your complaint #[redacted]---------- Forwarded...

message ----------From: [redacted]Date: Fri, Nov 6, 2015 at 6:17 PMSubject: Re: You have a new message from the Revdex.com of Metro Washington DC & Eastern Pennsylvania in regards to your complaint #[redacted]The customer finally contacted me and resolved the issue. Please close this complaint. Thanks so much for your help. Albert M[redacted]

From: [redacted]Date: Thu, Nov 12, 2015 at 4:00 PMSubject: Hello from Dennis [redacted]
[redacted]Hi [redacted]I’m following up to our conversation today regarding a complaint that was submitted on 11/5/15.As I explained to you on the phone, service was set up for the customer prior to us even receiving this complaint in the mail. Therefore, technically speaking, the complaint has already been resolved.If you would please reach out to the customer to verify this, we’d greatly appreciate it so that it is reflected in your system.Please let me know once the case is officially closed or what I will need to do to verify this.I greatly appreciate all your help in this matter.Also, attached, please find the Standard Business Questionnaire you suggested I complete so that the company’s grade will be reflected as an A+. I filled out the sections that seemed necessary. If you need any additional information from me to assure that we have the A+ grade in your system, please let me know.Thanks again for all your help, and I hope you have a great weekend!Sincerely,Dennis F[redacted]AAAA Driving AcademyPresident[redacted]