All American Carpet Cleaning and Restoration

Hi there,
I am extremely upset about a bill I received from *** Basin Animal HospitalI phoned them regarding drops for kennel cough for my dogThey told me I had to talk to the vet before I could get the dropsThey gave me the veterinarians home phone number because they were out sick that day but said it wouldn't be a problem to phone themI spoke with the vet and asked them how much the drops would beHe said about $** which was fineSince they are in *** and I live in *** I asked them if they could mail me the drops instead of me coming into *** to get them, they said that was no problemI gave the clinic my *** thinking my bill would be about $**
When I received my bill I got charged $***! I was shocked!! They charged me $** for the vet phone call which I was not aware ofThey never told me this before calling or after I phoned because if I would have known I wouldn't have gone this routeThey also charged me $** for express shippingThey never