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All American Cleaning & Restoration, LLC

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All American Cleaning & Restoration, LLC Reviews (1)

Tell us why here...To Who it may Concern:On August 11, 2010, 5:19 p.m. [redacted] called our after hours answering service and reported a broken pipe underneath his apartment building. He requested our immediate response to mitigate the loss. Our technicians arrived on site at 6:05p.m and worked...

until 8:55 p.m. removing wet insulation, wet vapor barrier and pumping and extracting standing water from the muddy surfaces in the crawlspaces. They installed 2 blue air movers in each crawlspace and a HEPA filter was installed in the occupied unit #672 to protect the renter's health. On August 12th we checked the water damage and reset the equipment for optimum drying. August 13th crawlspace was still wet. August 16th we checked #676 & #672 crawlspace. August 17th #676 is still wet and #672 is dry and ready for vapor barrier insulation. August 18th we installed the new vapor barrier in #672 and we re-extracted water from #676 and let plumbers in as requested. August 19th checked progress on crawlspace drying, still wet in #676. August 20th checked water leak, sprinkler line from main. August 20th re-extracted and reset fans. August 23rd at 5:18 p.m. Mr. [redacted] called our after hours service and stated, he would like to have our equipment removed and picked up so he doesn't get billed for another day. We picked up 4 fans on August 23rd as per Mr. [redacted] request, crawlspace #676 was still wet.In regards to our bill that we have forwarded numerous times to Mr. [redacted], he was charged the after business hours service call. All other charges in his bill has the listed equipment and the dates that we charged him for. The HEPA was installed in the occupied unit.Our equipment was installed operating and in use from August 11th until August 23rd when Mr. [redacted] called and we removed the equipment. The facts and accuracy of the bill have been verified numerous times from the employees signed drying logs, authorization form and there hand written time cards for each days service. In an effort to work with Mr. [redacted] we have already discounted (no charged) several days of drying charges that we did perform.Thank you for your help and let me know if you need any further information.Sincerely,[redacted]

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Address: 801 Lowery Ave, Belgrade, Minnesota, United States, 56312-4539

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