All American Environmental Specialists

Thank you for contacting Verizon Wireless (VZW). This letter is in response to the above referenced complaint for Jay J[redacted]. Please accept this letter as confirmation of VZW's response to his concerns.Mr. J[redacted] stated that he attempted to get information on his last payment. He stated that the...

representative appeared to not want to assist him with a simple request. I spoke with Mr. J[redacted] and heard his concerns. I apologized for the experience and confirmed that he was able to have his questions answered. I advised him that I will submit feedback to ensure his concerns are addressed.