All American Four Wheel Drive Repair, Inc.

Initial Business Response /* (1000, 7, 2015/11/03) */
I have indeed spoken with Mr*** about his vehicleThis was an unrelated issue that has been taken care ofI also gave Mr*** various quotes on prices on which he has agreed that the prices are reasonable and fairIn turn, Mr
*** has attempted to contact the Revdex.com and reverse this complaint, but has been unsuccessfulLet it be known that all the original complaints have been resolvedThank you

Initial Business Response /* (1000, 6, 2015/07/24) */
*** *** was not overcharged for partsLook at any other auto shop in the region and they will charge the same if not more for their parts alsoIf *** *** wants to get parts on the internet from summit racing, we as a reputable auto shop
cannot vouch for the quality of these partsFurthermore, *** *** was given a $discount on the total repairs and a new $Intake Manifold at no charge
As for the repairs that were not done right on *** *** truck, we have dismissed technicians directly involved with the repairsI personally made sure to address each concern *** *** had and ensure a perfect repair
Since *** *** received a discount of $at the time of payment, All American is not prepared to refund any more money
If *** *** would like to contact us, we would be more than happy to fix any warranty repairs that he needsThank you
Initial Consumer Rebuttal /* (3000, 8, 2015/08/02) */
(The consumer indicated he/she DID NOT accept the response from the business.)
Non of the repairs were checkedThe shop owner was not even there the day my pickup was brought back to meI had to bring my vehicle back for warranty work timesNo other repair shop charges - 800% markup on partsThe work was still not done correctlyI was overcharged for parts and the quality of work is not only poor but dangerousThey installed a defective pressure regulator directly over my headers and it leaked gas onto my exhaustThey also did not repair my back brakes correctly and they have been worn down in the drive homeI had no problem with having them test drive my vehicle and use the gas I bought the first time however the next three times I had to fill my gas tank each time and the vehicle was even brought back empty of gas the last time I was willing to have them work on itThis cost me over 100.00$ to complete the warranty work which was still not done rightI will not use these people again ever due to their incompetenceI was charged over 50.00$ for two brass fittings!!!
They left my vehicle in a dangerous and very unroadworthy conditionEven with the rebates and the intake manifold (which is what I brought the vehicle in for in the first place) I was seriously overcharged for partsThey made their money back and allot extra
Also they day the shop owner found out that I filed a claim with the Revdex.com he called me at work yelling and ranting on the phone that I was not humanHe repeatedly said not to tell him his how to do his job when very dangerous and shoddy work was evident to anyone
I will send you a copy of the bill showing how much he charged me for parts and the shoddy work
Final Business Response /* (4000, 10, 2015/08/18) */
All American stands behind the quality and workmanship done on Mr***'s truckThe back brakes that Mr*** claims were "worn down in the drive home" are brand new brakesThe brakes were not worn after re-inspectionThe brakes were adjusted too tight and the problem was immediately remedied
The brand new pressure regulator operated fine before the truck left our shopWe acknowledged it failed after it left our shop and this was not due to poor workmanship or negligence on our partThe truck was towed back into our shop (not driven) and was repaired immediately
We deny all claims of any dangerous work done on Mr***'s vehicle
As a professional courtesy we would be willing to settle the matter and offer Mr*** the $refund in hopes that we can all move to a friendly settlementThank you
Final Consumer Response /* (2000, 12, 2015/08/29) */
(The consumer indicated he/she ACCEPTED the response from the business.)
I will accept the refund
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