All American Painting Inc.

Revdex.com:At this time, my complaint, ID [redacted] regarding New York Property Insurance Underwriting Assoc. has been resolved.
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Sincerely,
[redacted]

[redacted] We were contacted to inspect a potential asbestos tile at [redacted]’s home at [redacted] in Hastings MN. The adjuster took a sample of the tile and glue to Techtron in Anoka MN and the test came back positive for asbestos in the tile and glue. I then hired [redacted] to...

tear out the tile and glue and to properly dispose of the products. After the tiles were removed, the product that [redacted] uses to remove the glue left a citrus odor, and the tech told the homeowner it would dissipate in a couple of days.   I received a call approximately 5 days later from Ms. [redacted] that the smell had not gone away and that she would like someone to come out and take a look at it. I called my contact at [redacted] and he send a technician out to install a negative pressure fan to draw the air, and odor, out of the basement and to the outside. This helped immediately and Ms. [redacted] told me that things had improved greatly. After a few days of the fan running, we turned the fan off to see if the odor had gone away and I received another call from [redacted] about 2 days after that and she said it was even worse. Because [redacted] does not live at the above mentioned address and her mother had taken a vacation, we had to work around [redacted]’s schedule to get back and do another inspection. Once there we saw that the citrus chemical used to take up the glue had wicked onto the wood paneling on the wall the separates the basement into two parts, and I called [redacted] again and made arrangements to have one of their techs come back and remove all of the paneling just to be safe. That inspection was done on a Friday afternoon and the tech was there on Tuesday morning. The next day, Wednesday, a Service Master technician went there to power wash and clean the concrete floor to make sure there was no more chemical in the concrete as well. We then turned on the fan again and let it run for a couple of days to clear out the basement.  I received a call from [redacted] on that same week Sunday, saying that it still smells in the house and the odor has not gone away. Because of her schedule, we are going back there today Friday May 19, to seal the wood studs on the wall that separates the basement so we can encapsulate the odor, replace the paneling that was taken down, and this should be the last thing that needs to be done to complete this project. Thanks, Jason [redacted]Project Manager Office: ###-###-####  Direct: ###-###-####        Cell: ###-###-####        Email j[redacted]@smstp.com