All American Relocation, Inc.

I hired All American Relocation to assist me move to Arizona from Texas. What a mess! I just want to share with you a small portion of what happened. I hired them to move me to my new home in Arizona. Most people were good, but several things happened. Furniture was delivered busted right down to the ground, pictures have been found with broken frames, broken backs, and quite a number of things still have not even been found.
Very disappointing. I have many military friends, and would not even recommend your company to them. Argggg!
Barbara O.

I recently hired All American relocation to move my office furniture from my office to an a vacant store front three doors down (less than 500 yards) and then back to my office over the weekend of June 25th. Prior to the move, I met with [redacted], the owner, and told him that I was very worried about my furniture being damaged. It was all brand new furniture, less than 3 months old, and in perfect condition. He assured me that it would be well taken care of and that they were bonded and insured. I paid over $1,500 for them to move two desks, 1 credenza, 1 small kitchen table, 4 lobby chairs, 2 side tables, and 12 boxes. Prior to the move, I took pictures of all the furniture. When everything was moved back into my office, my administrative assistant and I took a thorough look to see if anything had been damaged. My desk had gouges all along the side of it and the drawers no longer closed properly. My administrative assistant's desk had a two inch scratch on it. A wooden side table has been handled so roughly that two legs were detached and had blue marks on them. Lastly, a kitchen chair had also been damaged.
[redacted] the owner, was made aware of the damages to the furniture. He sent a repair man out to handle it. The repair man said it could all be fixed except the side table and the drawers on my desk. My administrative assistant called their office over 4 times with no response to get these items fixed. After over a week and a half with no response, I sent an e-mail to Mr. [redacted] When I told Mr. [redacted] that the end table could not be fixed, he declined fixing it because he had already sent his repair man out. He also acted as if the repair was not his fault and that the blue marks were to minuscule to worry about.
I would not recommend anyone entrust anything of value to All American relocation. There website states they will do "whatever it takes" but there is nothing further from the truth.

My moving experience with All American Relocation was wonderful. It was a process I didn't look forward to, but they made it easy from start to finish. First an estimator met me at my house and patiently explained the process and went room to room to review what would or would not be moved. I received a reasonable estimate in a very timely manner. Communication from my move coordinator kept me in the loop throughout the process.
Moving out of my house was a 2 day process. The first day, a very nice, polite and efficient crew arrived right on time. They were great!
The next day, they returned with one additional person to actually load their truck. Again, I could not have been more pleased with their performance or their attitude.
I highly recommend All American Relocation, Inc.","pos-1

I recently hired All American relocation to move my office furniture from my office to an a vacant store front three doors down (less than 500 yards) and then back to my office over the weekend of June 25th. Prior to the move, I met with [redacted], the owner, and told him that I was very worried about my furniture being damaged. It was all brand new furniture, less than 3 months old, and in perfect condition. He assured me that it would be well taken care of and that they were bonded and insured. I paid over $1,500 for them to move two desks, 1 credenza, 1 small kitchen table, 4 lobby chairs, 2 side tables, and 12 boxes. Prior to the move, I took pictures of all the furniture. When everything was moved back into my office, my administrative assistant and I took a thorough look to see if anything had been damaged. My desk had gouges all along the side of it and the drawers no longer closed properly. My administrative assistant's desk had a two inch scratch on it. A wooden side table has been handled so roughly that two legs were detached and had blue marks on them. Lastly, a kitchen chair had also been damaged.
[redacted] the owner, was made aware of the damages to the furniture. He sent a repair man out to handle it. The repair man said it could all be fixed except the side table and the drawers on my desk. My administrative assistant called their office over 4 times with no response to get these items fixed. After over a week and a half with no response, I sent an e-mail to Mr. [redacted] When I told Mr. [redacted] that the end table could not be fixed, he declined fixing it because he had already sent his repair man out. He also acted as if the repair was not his fault and that the blue marks were to minuscule to worry about.
I would not recommend anyone entrust anything of value to All American relocation. There website states they will do "whatever it takes" but there is nothing further from the truth.","neg-1

My moving experience with All American Relocation was wonderful. It was a process I didn't look forward to, but they made it easy from start to finish. First an estimator met me at my house and patiently explained the process and went room to room to review what would or would not be moved. I received a reasonable estimate in a very timely manner. Communication from my move coordinator kept me in the loop throughout the process.
Moving out of my house was a 2 day process. The first day, a very nice, polite and efficient crew arrived right on time. They were great!
The next day, they returned with one additional person to actually load their truck. Again, I could not have been more pleased with their performance or their attitude.
I highly recommend All American Relocation, Inc.