All American Transport

Worst experience with these guysDidnt even use themDue to their horrible and disrespectul customer servicePlaced a quote request on line have my car shipped to another stateA [redacted] called [redacted] contacted me with a quoteAfter shopping around decided to go with a different transport company because the other compay was super polite and they price matched All AmericanI emailed ***, and said thank you for the info but got chose someone else for the shipping of my carHe got up setAnd said" if its lower then my quote The broker lowballed you" then said"Good luck shipping it" Felt like he was upset that I didnt choose themSo I emailed him back and saidIt was unprofessional of him to get upset and just say im getting lowballed and good luck shipping itHe saidI waisted his time and that I was offered a lowball offerAnd that thats why people like me have nightmares shipping cars That he had been doing this for 10yrs yetHe is so unprofessional and even his vocabulary is soo disrespectfulInstead of just saying Well sorry we couldnt get your buisnessHave a good dayAnd good luck with the shipmentHe was clearly upset and unprofessionalAt the end we kept exchanging words due to his attitudeI would never ever even consider their buisness, if they have people like that working thereCustomer service is horribleWitch is why I chose another company with great service and respect for their customersUnlike the that [redacted] from All american transport! I have all the email as proof of his attitude and total disrespectAnd from the looks of the reviews on yelp and googleHis name is mentioned manytimes in a low rating

Spam and advertising after I notified company to stop I left my contact information at this website for a quote on 01/22/Since then I have received multiple text messages and phone callsI responded to the text messages to stop all advertising on 01/23/and again today 01/27/I have been receiving harassing phone calls and automated messages ongoing, I just received two calls while writing filling out this complaint

Contract from All American Transport said that pounds of luggage was allowed in car whereas the carrier said no luggage was allowed in the car I had chosen All American Transport to ship my Honda Accord from Kansas to California (Order number: XXXXXXX-EI) on the 20th of May because they had given me the best quote ($590)When the pick up date approached, the representative, Carlos [redacted] said that the only carrier they could get was for $675, which was fine by meThe agreement that Carlos had sent me mentioned that up to pounds of luggage was allowed in the car (trunk and rear seat)I also clarified this multiple times over the phone before signing the agreement, and he said that pounds wouldn't be a problemWhen the carrier [redacted] Inc) finally picked up the car, the driver, Isaac [redacted] told me that I would be charged for the luggage in the car (But did not mention how much he would charge)I told him that I had an agreement with All America

Car did not arrive on time
My car was supposed to be delivered on the of june today is the 9th of june an its still not here

Spam and advertising after I notified company to stop
I left my contact information at this website for a quote on 01/22/Since then I have received multiple text messages and phone callsI responded to the text messages to stop all advertising on 01/23/and again today 01/27/I have been receiving harassing phone calls and automated messages ongoing, I just received two calls while writing filling out this complaint

Contract from All American Transport said that pounds of luggage was allowed in car whereas the carrier said no luggage was allowed in the car
I had chosen All American Transport to ship my Honda Accord from Kansas to California (Order number: XXXXXXX-EI) on the 20th of May because they had given me the best quote ($590)When the pick up date approached, the representative, Carlos *** said that the only carrier they could get was for $675, which was fine by meThe agreement that Carlos had sent me mentioned that up to pounds of luggage was allowed in the car (trunk and rear seat)I also clarified this multiple times over the phone before signing the agreement, and he said that pounds wouldn't be a problemWhen the carrier *** *** Inc) finally picked up the car, the driver, Isaac *** told me that I would be charged for the luggage in the car (But did not mention how much he would charge)I told him that I had an agreement with All America

The driverthat was suppose to deliver me my car lied in order to deliver it to me mondayI have messages stating she was going to deliver it Saturday
Hello, I just PSC to Ft Gordon two days ago, I got my apartment and I was waiting for my car to get transported from VA to my houseI have to go to back to work on tuesdayI was suppose to get my car Friday (XXXXXXXX) from the transportation company but there was a tropical storm, the driver said she was on a stand still and was hours away from meI ask her will I be able to get my car that friday she said "if not today then in the morning"(saturday morning)It was saturday morning and she still haven't came I tried to contact her all day and it wasn't until the evening when she finally answered via textShe said that there was a miscommunication on the transportation company and said that they revised my orders for my car to be delivered on monday and they told her that they informed me and she has the revised documentShe

I had my vehicle shipped from California to Nebraska, and the process was seamless Their quote and promised pick up and delivery dates were met The driver they sent was professional, and courteous All promises were kept, and the vehicle arrived in perfect condition All American Transport is more than just a better business they are an exceptional business!

I canceled an order within the allotted time frame and they are refusing to issue a refund of $
I paid a deposit of $on March for a transport order on my car in Ca to ship to OHsometime after the 30th of March,
I followed all of the instructions for pick up Due to circumstances beyond my control, days prior to pick up release (March April 1st April 2nd etc) (which they said they could not commit to a specific day) on the 29th, my car had a problem and damages
I immediately called the CA dispatch on the 29th mid morning to let them know there would be a delay and that I would call them the week following, as assessment and repairs would need to be made before transport
I called them several times and kept them updated I was not able to repair the car, and I informed them that I would not be using the transport I contacted Vivian *** the SrTransport Specialist, several times She who never returned any calls or emails and let he

Request full refundI was charged for a vehicle that did not arrive
Order Number: XXXXXXX-TZCarrier: SAP transport IncTotal Tariff: $Estimated pidate: 8/16/2016, Estimated delivery date: 8/21/On 8/15/I spoke to ***, a dispatcher at the Miami FL, headquarters location He ensured me that the driver would be contacting me, 8am on the morning of 8/16/2016, to pick up my vehicle no later than 10am the morning of 8/16/ No one contacted me the morning of 8/16/ I had to call numerous times before someone finally answered at 8:45am When I spoke to Mr*** again at 8:he said he would put me in contact with the local company that would be transporting the car The 3rd party dispatcher located in California, while on the phone with Mr*** informed us both that the driver would not be able to make it my home in that time frame and they could arrange something for another day I told them to cancel the service I didn't want to use their business any

Worst experience with these guys. Didnt even use them. Due to their horrible and disrespectul customer service. Placed a quote request on line have my car shipped to another state. A [redacted] called [redacted] contacted me with a quote. After shopping around decided to go with a different transport company because the other compay was super polite and they price matched All American. I emailed [redacted], and said thank you for the info but got chose someone else for the shipping of my car. He got up set. And said. " if its lower then my quote The broker lowballed you" then said. "Good luck shipping it". Felt like he was upset that I didnt choose them. So I emailed him back and said. It was unprofessional of him to get upset and just say im getting lowballed and good luck shipping it. He said. I waisted his time and that I was offered a lowball offer. And that thats why people like me have nightmares shipping cars. That he had been doing this for 10yrs yet. He is so unprofessional and even his vocabulary is soo disrespectful. Instead of just saying. Well sorry we couldnt get your buisness. Have a good day. And good luck with the shipment. He was clearly upset and unprofessional. At the end we kept exchanging words due to his attitude. I would never ever even consider their buisness, if they have people like that working there. Customer service is horrible. Witch is why I chose another company with great service and respect for their customers. Unlike the that [redacted] from All american transport! I have all the email as proof of his attitude and total disrespect. And from the looks of the reviews on yelp and google. His name is mentioned manytimes in a low rating.

I had my car moved from Atlanta, GA to palm Desert, CA, they are excellent customer service, responds to all phone calls, no hidden charges, dispatcher they use is Rus-Al INC. who are also excellent, they moved my car in 72 hours from Georgia to California, which was amazing. No damage.