All Around Masonry

I have reviewed the response offer made by the business in reference to complaint ID ***, and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below
Mr*** did not show up or call me regarding my wall. Please let me know when you will be able to come
Regards,
*** ***

I will come by this weekend and take a look at the wall

I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution would be satisfactory to me.  I will wait for the business to perform this action and, if it does, will consider this...

complaint resolved.If I do not hear from Mr. [redacted] in order to set up a time to be available at my home, I will not consider the complaint resolved.
Regards,
[redacted]