All Around Moving

Dear Customer,We are sorry you consider your move a bad experience Our moving company accepted a down payment for your move and double billed by mistake We already refunded the extra down payment The additional charges you acquired were due to the extra stop, additional items
and long walk When the move was complet you then filed a dispute with the credit card company Your credit card company gave you back provisional credit Our moving company had to provide proof of the move, contract and bid accepted The credit card company was satisfied with the evidence and removed the provisional credit

RevDex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to meI would like to negotiate with the business, can the Revdex.com intervene for meI will call the business, because I emailed them pictures of the sofa (leather), ottoman (leather), and lamp that was damaged, and an estimateI will them againI am very disappointed that business, "All around Movers" has not responded to my email at all.
Regards,
*** ***

Complaint: ***
I am rejecting this response because: It is not correct informationI (or the Revdex.com) will need to secure previous information from the credit card companyThe statements from 12/through 3/should show what has happened with the timeline of crediting. I would like to speak with the mediator of my Revdex.com claim to discuss this, please, if possible
Regards,
*** ***

HELLO THIS IS JOHNNIE I AM THE CEO FOR ALL AROUND MOVING. WE WANT TO SETTLE THE CLAIM BUT SHE DID NOT GET THREE ESTAIMES LIKE I ASKED HER TO.SO WHAT SHE WANTS IS $199.00 WHICH IS TO MUCH.

Dear Customer,
We are sorry you consider your move a bad experience.  Our moving company accepted a down payment for your move and double billed by mistake.  We already refunded the extra down payment.  The additional charges...

you acquired were due to the extra stop, additional items and long walk.  When the move was complet you then filed a dispute with the credit card company.  Your credit card company gave you back provisional credit.  Our moving company had to provide proof of the move, contract and bid accepted.  The credit card company was satisfied with the evidence and removed the provisional credit.