I have reviewed the response offer made by the business in reference to complaint ID *** and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below
I do NOT accept the landlord's response, as it is the very first letter he sent usI have scanned his paper-copy 'itemized' cost list to show the numbers:
A) don't even TOTAL $($short),
B) mostly represent damage we DID NOT cause (storm door damage pic'd existed at MOVE-IN),
C) represent claims NOT backed up by photos (bottom of storm door, water damage, dirty fridge/stove/floors), and
D) don't refute my text msg logs showing he WAS notified BEFORE water filter bypass, AND said via text and phone that the trash & furniture items were "no problem"
Additionally, my newly posted photos from our 'move-in' show origwall paint & decals, badly painted kitchen cabinets & ceiling, and the drawers removed from fridge as they badly needed washing when we GOT there
He also does not account for the painting & repairs we made, at our OWN expense, such as:
repaint kitchen ceiling WHITE, & scraping/patching large where old paint peeled off
painting kitchen cabinets WHITE, covering multicolor, uneven paint on them
replace ancient BR doorknob with newer, locking one
upgrade or electric receptacle(s) in LR, as some were painted OVER,
(Nor does he acknowledge his unfulfilled offer to put low-cost carpet into sunroom.)
Regards,
*** ***
September 1, 2014
This letter concerns our lease agreement dated 08-01-2013 through 07-31-2014 in which you leased the property located at [redacted]. The security deposit that was paid at the initial application process unfortunately had deductions taken from it that...
resulted in a remaining balance of $0.00. Due to the condition of the premises found after your departure and due to alterations and damages found within the premises, the reasons for the deductions are noted below:
The, tenants, shall provide at least sixty (60) days/ two month’s prior written notice of the intention not to renew the lease (not provided within designated timeframe and in writing)
Front storm door broken, missing self-closing apparatus door damaged during move-out
Copper-line for water-ice maker behind refrigerator damaged (crushed) from refrigerator being moved
Door handles being removed from kitchen drawers and cabinets and not replaced
Stains on floor/carpet which appeared to be damage from pet urine (pet fee was waived)
Miscellaneous decals/stickers on walls not returned to original move-in condition
Bedroom upstairs painted with mismatched paint two separate shades of color paint used
Items remained (garbage) on shelves downstairs had to be removed and hauled to the landfill
Removal of water filter underneath of kitchen sink resulting in improper loose connections yielding a minimal leak within the cabinet. Also note, that this was an modification in which I was informed after the fact.
Items that were referred to as trash bags, were left at the house and “referred to as trash bags” by the tenant; however the items were more than trash; it was a significant dump load of boxes, equipment, cardboard, bags, wood, etc. all which was piled up on the front porch and street side and was not picked up by the City had to be personally hauled away.
Sincerely,
Fab Properties LLC
cc: [redacted] LLC
I have reviewed the response offer made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below.
Since I found NO online message regarding the latest 'response', this is based on a voice-mail I received indicating he is NOW saying he's keeping all our $ because we didn't give 60 days in WRITING that we did NOT want to renew the lease. While it is true there is a statement in the lease doc (attchd) noting this 'requirement', he TXTd them (attchd) on Jun 3rd asking about their intentions, and [redacted] replied immediately, as acknowledged by his EMAIL on June 4th (attchd). They didn't recall the time reqmt, but had told him verbally they weren't staying. He must have 'forgotten' that, but after replying to his TEXT (conveniently abt 59 days before lease end), they thought all was OK.
It seems VERY clear that he NEVER intended to give back our deposit, as he changed his story a few times about WHY he kept it, AND he lied about damage he said we caused. I may never get any money back from him, but if not, I will never 'ACCEPT' his justification for keeping it. That is so OTHER future tenants MAY be able to FIND OUT about his 'practices' before learning the hard way, like we did.
I firmly believe the previous tenant was ALSO con'd out of her entire deposit, despite his DENYING (in his written letter, also attchd) that he TOLD us she was 'upset about losing her deposit'. He also CLAIMS their 'amicable business relationship... remains to this day', but it SHOWS he used the 'decided to move ... without proper notice' bit on her, although he told ME before we RENTED that he had 'agreed to let them out of their lease early'. (I'd bet he didn't tell her it would cost her ALL of her deposit until AFTER she moved out, and had little-to-NO recourse at that point!)
Regards,
[redacted] [redacted]
I have reviewed the response offer made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below.
Since I found NO online message regarding the latest 'response', this is based on a voice-mail I received indicating he is NOW saying he's keeping all our $ because we didn't give 60 days in WRITING that we did NOT want to renew the lease. While it is true there is a statement in the lease doc (attchd) noting this 'requirement', he TXTd them (attchd) on Jun 3rd asking about their intentions, and [redacted] replied immediately, as acknowledged by his EMAIL on June 4th (attchd). They didn't recall the time reqmt, but had told him verbally they weren't staying. He must have 'forgotten' that, but after replying to his TEXT (conveniently abt 59 days before lease end), they thought all was OK.
It seems VERY clear that he NEVER intended to give back our deposit, as he changed his story a few times about WHY he kept it, AND he lied about damage he said we caused. I may never get any money back from him, but if not, I will never 'ACCEPT' his justification for keeping it. That is so OTHER future tenants MAY be able to FIND OUT about his 'practices' before learning the hard way, like we did.
I firmly believe the previous tenant was ALSO con'd out of her entire deposit, despite his DENYING (in his written letter, also attchd) that he TOLD us she was 'upset about losing her deposit'. He also CLAIMS their 'amicable business relationship... remains to this day', but it SHOWS he used the 'decided to move ... without proper notice' bit on her, although he told ME before we RENTED that he had 'agreed to let them out of their lease early'. (I'd bet he didn't tell her it would cost her ALL of her deposit until AFTER she moved out, and had little-to-NO recourse at that point!)
Regards,
[redacted] [redacted]
I have reviewed the response offer made by the business in reference to complaint ID *** and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below
I do NOT accept the landlord's response, as it is the very first letter he sent usI have scanned his paper-copy 'itemized' cost list to show the numbers:
A) don't even TOTAL $($short),
B) mostly represent damage we DID NOT cause (storm door damage pic'd existed at MOVE-IN),
C) represent claims NOT backed up by photos (bottom of storm door, water damage, dirty fridge/stove/floors), and
D) don't refute my text msg logs showing he WAS notified BEFORE water filter bypass, AND said via text and phone that the trash & furniture items were "no problem"
Additionally, my newly posted photos from our 'move-in' show origwall paint & decals, badly painted kitchen cabinets & ceiling, and the drawers removed from fridge as they badly needed washing when we GOT there
He also does not account for the painting & repairs we made, at our OWN expense, such as:
repaint kitchen ceiling WHITE, & scraping/patching large where old paint peeled off
painting kitchen cabinets WHITE, covering multicolor, uneven paint on them
replace ancient BR doorknob with newer, locking one
upgrade or electric receptacle(s) in LR, as some were painted OVER,
(Nor does he acknowledge his unfulfilled offer to put low-cost carpet into sunroom.)
Regards,
*** ***
September 1, 2014
This letter concerns our lease agreement dated 08-01-2013 through 07-31-2014 in which you leased the property located at [redacted]. The security deposit that was paid at the initial application process unfortunately had deductions taken from it that...
resulted in a remaining balance of $0.00. Due to the condition of the premises found after your departure and due to alterations and damages found within the premises, the reasons for the deductions are noted below:
The, tenants, shall provide at least sixty (60) days/ two month’s prior written notice of the intention not to renew the lease (not provided within designated timeframe and in writing)
Front storm door broken, missing self-closing apparatus door damaged during move-out
Copper-line for water-ice maker behind refrigerator damaged (crushed) from refrigerator being moved
Door handles being removed from kitchen drawers and cabinets and not replaced
Stains on floor/carpet which appeared to be damage from pet urine (pet fee was waived)
Miscellaneous decals/stickers on walls not returned to original move-in condition
Bedroom upstairs painted with mismatched paint two separate shades of color paint used
Items remained (garbage) on shelves downstairs had to be removed and hauled to the landfill
Removal of water filter underneath of kitchen sink resulting in improper loose connections yielding a minimal leak within the cabinet. Also note, that this was an modification in which I was informed after the fact.
Items that were referred to as trash bags, were left at the house and “referred to as trash bags” by the tenant; however the items were more than trash; it was a significant dump load of boxes, equipment, cardboard, bags, wood, etc. all which was piled up on the front porch and street side and was not picked up by the City had to be personally hauled away.
Sincerely,
Fab Properties LLC
cc: [redacted] LLC
I have reviewed the response offer made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below.
Since I found NO online message regarding the latest 'response', this is based on a voice-mail I received indicating he is NOW saying he's keeping all our $ because we didn't give 60 days in WRITING that we did NOT want to renew the lease. While it is true there is a statement in the lease doc (attchd) noting this 'requirement', he TXTd them (attchd) on Jun 3rd asking about their intentions, and [redacted] replied immediately, as acknowledged by his EMAIL on June 4th (attchd). They didn't recall the time reqmt, but had told him verbally they weren't staying. He must have 'forgotten' that, but after replying to his TEXT (conveniently abt 59 days before lease end), they thought all was OK.
It seems VERY clear that he NEVER intended to give back our deposit, as he changed his story a few times about WHY he kept it, AND he lied about damage he said we caused. I may never get any money back from him, but if not, I will never 'ACCEPT' his justification for keeping it. That is so OTHER future tenants MAY be able to FIND OUT about his 'practices' before learning the hard way, like we did.
I firmly believe the previous tenant was ALSO con'd out of her entire deposit, despite his DENYING (in his written letter, also attchd) that he TOLD us she was 'upset about losing her deposit'. He also CLAIMS their 'amicable business relationship... remains to this day', but it SHOWS he used the 'decided to move ... without proper notice' bit on her, although he told ME before we RENTED that he had 'agreed to let them out of their lease early'. (I'd bet he didn't tell her it would cost her ALL of her deposit until AFTER she moved out, and had little-to-NO recourse at that point!)
Regards,
[redacted] [redacted]
I have reviewed the response offer made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below.
Since I found NO online message regarding the latest 'response', this is based on a voice-mail I received indicating he is NOW saying he's keeping all our $ because we didn't give 60 days in WRITING that we did NOT want to renew the lease. While it is true there is a statement in the lease doc (attchd) noting this 'requirement', he TXTd them (attchd) on Jun 3rd asking about their intentions, and [redacted] replied immediately, as acknowledged by his EMAIL on June 4th (attchd). They didn't recall the time reqmt, but had told him verbally they weren't staying. He must have 'forgotten' that, but after replying to his TEXT (conveniently abt 59 days before lease end), they thought all was OK.
It seems VERY clear that he NEVER intended to give back our deposit, as he changed his story a few times about WHY he kept it, AND he lied about damage he said we caused. I may never get any money back from him, but if not, I will never 'ACCEPT' his justification for keeping it. That is so OTHER future tenants MAY be able to FIND OUT about his 'practices' before learning the hard way, like we did.
I firmly believe the previous tenant was ALSO con'd out of her entire deposit, despite his DENYING (in his written letter, also attchd) that he TOLD us she was 'upset about losing her deposit'. He also CLAIMS their 'amicable business relationship... remains to this day', but it SHOWS he used the 'decided to move ... without proper notice' bit on her, although he told ME before we RENTED that he had 'agreed to let them out of their lease early'. (I'd bet he didn't tell her it would cost her ALL of her deposit until AFTER she moved out, and had little-to-NO recourse at that point!)
Regards,
[redacted] [redacted]