September 1, This letter concerns our lease agreement dated 08-01-through 07-31-in which you leased the property located at [redacted] The security deposit that was paid at the initial application process unfortunately had deductions taken from it that resulted in a remaining balance of $ Due to the condition of the premises found after your departure and due to alterations and damages found within the premises, the reasons for the deductions are noted below: The, tenants, shall provide at least sixty (60) days/ two month’s prior written notice of the intention not to renew the lease (not provided within designated timeframe and in writing) Front storm door broken, missing self-closing apparatus door damaged during move-out Copper-line for water-ice maker behind refrigerator damaged (crushed) from refrigerator being moved Door handles being removed from kitchen drawers and cabinets and not replaced Stains on floor/carpet which appeared to be damage from pet urine (pet fee was waived) Miscellaneous decals/stickers on walls not returned to original mocondition Bedroom upstairs painted with mismatched paint two separate shades of color paint used Items remained (garbage) on shelves downstairs had to be removed and hauled to the landfill Removal of water filter underneath of kitchen sink resulting in improper loose connections yielding a minimal leak within the cabinet Also note, that this was an modification in which I was informed after the fact Items that were referred to as trash bags, were left at the house and “referred to as trash bags” by the tenant; however the items were more than trash; it was a significant dump load of boxes, equipment, cardboard, bags, wood, etcall which was piled up on the front porch and street side and was not picked up by the City had to be personally hauled away Sincerely, Fab Properties LLC cc: [redacted] LLC
I have reviewed the response offer made by the business in reference to complaint ID [redacted] , and have determined that this proposed action would not resolve my complaint For your reference, details of the offer I reviewed appear below Since I found NO online message regarding the latest 'response', this is based on a voice-mail I received indicating he is NOW saying he's keeping all our $ because we didn't give days in WRITING that we did NOT want to renew the lease While it is true there is a statement in the lease doc (attchd) noting this 'requirement', he TXTd them (attchd) on Jun 3rd asking about their intentions, and [redacted] replied immediately, as acknowledged by his EMAIL on June 4th (attchd)They didn't recall the time reqmt, but had told him verbally they weren't stayingHe must have 'forgotten' that, but after replying to his TEXT (conveniently abt days before lease end), they thought all was OK It seems VERY clear that he NEVER intended to give back our deposit, as he changed his story a few times about WHY he kept it, AND he lied about damage he said we causedI may never get any money back from him, but if not, I will never 'ACCEPT' his justification for keeping itThat is so OTHER future tenants MAY be able to FIND OUT about his 'practices' before learning the hard way, like we did I firmly believe the previous tenant was ALSO con'd out of her entire deposit, despite his DENYING (in his written letter, also attchd) that he TOLD us she was 'upset about losing her deposit'He also CLAIMS their 'amicable business relationshipremains to this day', but it SHOWS he used the 'decided to move without proper notice' bit on her, although he told ME before we RENTED that he had 'agreed to let them out of their lease early'(I'd bet he didn't tell her it would cost her ALL of her deposit until AFTER she moved out, and had little-recourse at that point!) Regards, [redacted] ***
September 1, This letter concerns our lease agreement dated 08-01-through 07-31-in which you leased the property located at [redacted] The security deposit that was paid at the initial application process unfortunately had deductions taken from it that resulted in a remaining balance of $ Due to the condition of the premises found after your departure and due to alterations and damages found within the premises, the reasons for the deductions are noted below: The, tenants, shall provide at least sixty (60) days/ two month’s prior written notice of the intention not to renew the lease (not provided within designated timeframe and in writing) Front storm door broken, missing self-closing apparatus door damaged during move-out Copper-line for water-ice maker behind refrigerator damaged (crushed) from refrigerator being moved Door handles being removed from kitchen drawers and cabinets and not replaced Stains on floor/carpet which appeared to be damage from pet urine (pet fee was waived) Miscellaneous decals/stickers on walls not returned to original mocondition Bedroom upstairs painted with mismatched paint two separate shades of color paint used Items remained (garbage) on shelves downstairs had to be removed and hauled to the landfill Removal of water filter underneath of kitchen sink resulting in improper loose connections yielding a minimal leak within the cabinet Also note, that this was an modification in which I was informed after the fact Items that were referred to as trash bags, were left at the house and “referred to as trash bags” by the tenant; however the items were more than trash; it was a significant dump load of boxes, equipment, cardboard, bags, wood, etcall which was piled up on the front porch and street side and was not picked up by the City had to be personally hauled away Sincerely, Fab Properties LLC cc: [redacted] LLC
I have reviewed the response offer made by the business in reference to complaint ID [redacted] , and have determined that this proposed action would not resolve my complaint For your reference, details of the offer I reviewed appear below Since I found NO online message regarding the latest 'response', this is based on a voice-mail I received indicating he is NOW saying he's keeping all our $ because we didn't give days in WRITING that we did NOT want to renew the lease While it is true there is a statement in the lease doc (attchd) noting this 'requirement', he TXTd them (attchd) on Jun 3rd asking about their intentions, and [redacted] replied immediately, as acknowledged by his EMAIL on June 4th (attchd)They didn't recall the time reqmt, but had told him verbally they weren't stayingHe must have 'forgotten' that, but after replying to his TEXT (conveniently abt days before lease end), they thought all was OK It seems VERY clear that he NEVER intended to give back our deposit, as he changed his story a few times about WHY he kept it, AND he lied about damage he said we causedI may never get any money back from him, but if not, I will never 'ACCEPT' his justification for keeping itThat is so OTHER future tenants MAY be able to FIND OUT about his 'practices' before learning the hard way, like we did I firmly believe the previous tenant was ALSO con'd out of her entire deposit, despite his DENYING (in his written letter, also attchd) that he TOLD us she was 'upset about losing her deposit'He also CLAIMS their 'amicable business relationshipremains to this day', but it SHOWS he used the 'decided to move without proper notice' bit on her, although he told ME before we RENTED that he had 'agreed to let them out of their lease early'(I'd bet he didn't tell her it would cost her ALL of her deposit until AFTER she moved out, and had little-recourse at that point!) Regards, [redacted] ***