All Auto Parts Store

From: Date: Mon, Apr 13, 2020 at 4:31 PMSubject: Regarding Complaint ID / ***To: <***@myRevdex.com.org>Cc: <@allautopartstore.com>Hi ***,This is Mahesh from All Auto Part Store.Thanks for your letter on the above mentioned customer's complaint.Due to COVID-19 we were temporarily closed our office / operations.Due to that we couldnt able to respond on time, sorry for that.We go through the details of the complaint and we verified the transaction with provided customer name as ***.We found the invoice, as well refund receipt from ***.For your information here I am attaching invoice as well refund receipt.02/06 - Customer ordered the mentioned part as in the invoice[attached invoice].02/06 - We(All Auto Part Store and Customer) mutually agreed the terms and the invoice.02/06 - We charged $830 using ***02/11 - on the following week we (All Auto Part Store and Customer) mutually agreed to cancel the order.02/20 - we initiated a refund of $830 to the customer using *** [attached refund receipt] and customer received the payment.Please do let us know if you need more information on this email.We are happy to inform you back.Please feel free to contact me on [email protected];[email protected] / ***ThanksMahesh***[email protected]@allautopartstore.comAlso, see attached.