All Bay Heating, A/C & Construction Co

Initial Business Response / [redacted] (1000, 8, 2015/03/30) */ Contact Name and Title: [redacted] Owner Contact Phone: XXX XXX XXXX Contact Email: [redacted] @msn.com I was unaware of this cunsumers complaintI have directed the office staff to schedule a appointment to address the problems she is having I know the wall heater was replaced and the sheetrock needs to be removed for the city to inspect the ventWe normally schedule a come back visit to patch the wallIm sorry she was not scheduled for this return visitWe will also replace thermostat if its difectiveNormally we install the new thermostst in the same location as the original one was located because the wire has already been ran thereWe will check the location of the thermostat and relocate if possableThere will be no charge for these repairs We are committed to quality workmanship and I will be going over this situation with my staff at our next meeting Thank you, [redacted] Initial Consumer Rebuttal / [redacted] (2000, 10, 2015/04/06) */ (The consumer indicated he/she ACCEPTED the response from the business.) I accept the response as of today, April 6th 2015, because the technician came to the house, replaced the missing drywall, installed the correct thermostat, and the technician left knowing the heater was in working condition [redacted]