Hello A [redacted] Thank you for your concern, but I have already contacted the consumer in regards to the complaintA refund was awarded to the consumer and we both agreed that termination of services was necessaryIf you have any further questions please feel free to contact me at you convenience.Thank you for your time,
Consumer stated: "My rebuttal points: Inability to communicate with a professional business that I employ until I filed a complaint i.e non working email Validation from another pool service that All Blue Pool & Spa service was unprofessional and/or lazy (1st paragraph 2nd email) In my complaint to Revdex.com I requested $(Jan/Feb payment) I filed a complaint with my bank and per above email they will reimburse March payment Implication that my pool is in working order when clearly it is not (1st email) I do not feel that I have received the best professional care during the almost years of service with All Blue Pool & Spa I want to be refunded for all of my paymentsI was refunded $for the month of MarchI need to receive the balance of my refund $for the months of January and February for a total of $moreThat would be a FULL refund I want to be done with this matter as soon as possible and avoid litigation Thank you for your attention to this matter"
Hello A [redacted] Thank you for your concern, but I have already contacted the consumer in regards to the complaintA refund was awarded to the consumer and we both agreed that termination of services was necessaryIf you have any further questions please feel free to contact me at you convenience.Thank you for your time,
Consumer stated: "My rebuttal points: Inability to communicate with a professional business that I employ until I filed a complaint i.e non working email Validation from another pool service that All Blue Pool & Spa service was unprofessional and/or lazy (1st paragraph 2nd email) In my complaint to Revdex.com I requested $(Jan/Feb payment) I filed a complaint with my bank and per above email they will reimburse March payment Implication that my pool is in working order when clearly it is not (1st email) I do not feel that I have received the best professional care during the almost years of service with All Blue Pool & Spa I want to be refunded for all of my paymentsI was refunded $for the month of MarchI need to receive the balance of my refund $for the months of January and February for a total of $moreThat would be a FULL refund I want to be done with this matter as soon as possible and avoid litigation Thank you for your attention to this matter"